Room Attendant

Highgate Hotels, LP; Vacaville (CA); On-site; USD 23,419 - 24,108; Full time

Job summary

Highgate Hotels, LP in Vacaville, California is seeking a Room Attendant to maintain clean and attractive guestrooms while providing excellent service to guests. Responsibilities include cleaning rooms, restocking supplies, and ensuring guest satisfaction. A high school diploma or equivalent and the ability to exert physical force are preferred. The position offers a pay range of $17.00 to $17.50 per hour, with a strong emphasis on effective communication and attentive service.

Qualifications

• Experience in a hotel or a related field preferred.
• Ability to exert up to 50 pounds of force.
• Must be able to stand during the entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for the next day's use.
• Report maintenance repairs to the Housekeeping Supervisor/Manager.

Skills

Effective communication

Physical stamina

Attention to detail

Education

High School diploma or equivalent

Job description

Room Attendant

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

Location

Fairfield Inn Vacaville, 370 Orange Drive, Vacaville, CA 95687

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas, and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for the next day's use.
• Replenish chemical bottles.
• Report all missing items from the room (e.g., irons/boards, hair dryers, etc.) to the Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to the Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift.
• Must be able to effectively communicate both verbally and in writing, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Compensation

USD $17.00 per hour (minimum) – USD $17.50 per hour (maximum). Hourly rate.