Room Attendant

Hampton Inn Troy; Troy (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical, dental, vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Employee Fund

Job summary

Hampton Inn Troy is seeking a Room Attendant to own the daily housekeeping operations and ensure rooms and common areas meet hotel standards. You will communicate with guests and staff to efficiently service guest rooms and support teamwork within the Housekeeping Department.

The role involves cleaning, laundry duties, stocking supplies, and providing excellent customer service while assisting guests with requests and reporting any damages or lost items to management.

Qualifications

• Cleaning and servicing assigned rooms according to established standards and procedures.
• Clean and arrange guest rooms to hotel standards for guest arrival.
• Clean and maintain common areas of the hotel.
• Perform laundry duties as necessary.
• Stock and maintain housekeeping supply rooms.
• Ensure a high level of customer service is performed at all times.
• Assist guests with requests and questions as necessary.
• Report any damages or repairs needed to management.
• Report all lost and found items to the Housekeeping Manager.

Responsibilities

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

Job description

Description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including


• Clean and arrange guest rooms to hotel standards for guest arrival


• Clean and maintain common areas of the hotel


• Perform laundry duties as necessary


• Stock and maintain housekeeping supply rooms


• Ensure a high level of customer service is performed at all times


• Assist guests with requests and questions as necessary


• Report any damages or repairs needed to management


• Report all lost and found items to the Housekeeping Manager

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.


• We also offer a generous 401(k) retirement match.


• To support work-life balance, we provide Paid Holidays and Paid Time Off.


• Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.