Room Attendant

Raines Company; Sugar Mountain (NC); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

Generous PTO program

Job summary

A family-oriented development firm is seeking a Room Attendant in Sugar Mountain, NC. The successful candidate will be responsible for cleaning and servicing guest rooms, ensuring a pleasant experience for guests. Key responsibilities include maintaining cleanliness, responding to guest requests, and reporting maintenance needs. A minimum of a high school diploma and customer service experience are essential. This position offers comprehensive benefits and opportunities for career advancement within the company.

Qualifications

• Experience in customer service or other guest-related positions.
• Prior experience as a room attendant preferred.
• Experience in a customer-focused cleaning environment.

Responsibilities

• Clean and service guest rooms to ensure a pleasant experience.
• Maintain a healthy and safe environment for guests.
• Report any technical issues and clean public areas.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or GED

Job description

Raines Co. - Your Future is Now!

Position Summary

The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.

Established in 1988 as a family‑owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family‑oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attends meetings as required

Experience and Education

Experience in customer service, forward-facing, or other guest-related positions

Prior experience in the hospitality industry as a room attendant preferred

Experience cleaning in a customer focused environment

Experience with specific Brand as it applies

Minimum High school diploma, GED or equivalent

Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

Application Tips

We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.