Room Attendant

Residence Inn Scranton; Scranton (Lackawanna County); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability insurance

Long-term disability insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Paid jury duty leave

Personal leave

Medical leave

Military leave

Resumo da oferta

Highgate Hotels in Scranton, PA, is seeking a Room Attendant for Residence Inn Scranton to maintain clean guestrooms and provide attentive, courteous service to guests.

The role requires physical stamina, ability to lift up to 50 pounds, and strong communication with guests and team members. Competitive hourly wages are offered with full benefits and a supportive housekeeping team.

Qualificações

• High School diploma or equivalent preferred.
• Ability to lift up to 50 pounds occasionally and stand for entire shift.
• Effective communication with guests and colleagues.

Responsabilidades

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties including guest supplies and linen for housekeeping cart.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep hallways and public areas clean, neat and vacuumed.
• Restock housekeeping cart for next day’s use.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance repairs to Housekeeping Supervisor/Manager.
• Handle Lost and Found items according to standards.
• Ensure overall guest satisfaction.

Conhecimentos

Physical stamina

Communication skills

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

Residence Inn Scranton947 Viewmont DriveScranton, Pennsylvania 18519

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Benefits

Highgate offers the following benefits package for this position:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Please click here for additional benefit details for the states of Washington, Colorado, and California.

Posting Date

This job opening was posted on 11/12/26and will remain open for at least 14 days.