Room Attendant

Driftwood Hospitality Management; Rogers (AR); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management seeks a dedicated housekeeping professional to clean and maintain guest rooms to company standards. You will stock supplies, enter rooms with proper knock protocol, and ensure safety and security procedures are followed.

Responsibilities include reporting damages, keeping corridors tidy, handling lost and found items, and assisting other staff as needed. Candidates should be able to lift up to 50 pounds and work a full shift on site in Rogers, AR.

Qualifications

• Ability to bend, reach and dust, clean and make beds in guest rooms.
• Capable of standing and walking for extended periods during shifts.
• Effective verbal communication to provide information and services.
• Visually inspect rooms for cleanliness and guest belongings left behind.
• Record completed rooms on daily paperwork with clear writing.
• Move fingers and hands quickly to perform cleaning duties.

Responsibilities

• Stock housekeeping supplies and amenities for each room.
• Observe knocking procedures before entering guest rooms.
• Clean assigned guest rooms and complete the housekeeping checklist.
• Mark rooms clean for supervisor inspection.
• Report damages, hazards, and unsafe conditions to management.
• Secure doors and maintain neat corridors and service areas.
• Handle lost and found items and guest room keys.
• Follow safety, security, and fire procedures.
• Maintain neat appearance and adhere to team member handbook.
• Perform related duties and assist other housekeeping staff.

Skills

Bend and reach

Stand and walk

Customer service

Visual inspection

Written communication

Dexterity

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Job Summary

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

Essential Job Functions

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Bend and reach to dust, clean and make beds and bathroom
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

PHYSICAL DEMANDS

• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.