Room Attendant

careers-sagehospitality; Portland (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

$50 discounted Tri-Met monthly pass or

Hotel and Sage Hospitality benefits

Paid time off

Paid holidays

Medical, Vision & Dental Insurance

401K

Job summary

The Bidwell Marriott Portland, part of Sage Hospitality Group, is seeking a guest room attendant to clean and prepare guest rooms to the brand’s standards, ensuring guest satisfaction and revenue protection. Responsibilities include restocking amenities, maintaining clean carts and storerooms, and handling cleaning duties in both private and public areas.

Candidates should follow instructions, communicate clearly, and perform duties safely in a busy hospitality environment.

Qualifications

• No formal education or training
• Must understand and follow verbal/written instructions and communicate both verbally and in writing.

Responsibilities

• Cleans and prepares guest rooms by established standards of cleanliness and propriety.
• Retrieves items from storerooms and prepares cleaning cart, maintaining clean and orderly carts and storerooms.
• Cleans windows, doors, walls, closets and fixtures, including hard-to-reach areas.
• Replaces towels, soaps and room amenities, restocks supplies as needed.
• Vacuums rooms, public areas and hallways, and moves heavy furniture as required.

Skills

Cleaning basics

Communication skills

Education

No formal education

Job description

Why us?

At The Bidwell Marriott Portland, you’re not just joining a hotel—you’re stepping into aspace that reflects the soul of the city. Located on Portland’s storied BroadwayAvenue, we blend warm, good-natured hospitality with an independent spirit thatcelebrates curiosity, comfort, and connection.

Our team thrives on crafting personalized guest experiences rooted in authenticity andcare. Whether it’s greeting a guest like an old friend, recommending a local hiddengem, or simply making someone’s day a little easier—we lead with heart, attention,and purpose. We believe in meaningful work, shared pride, and a culture where everyvoice matters.

Working at The Bidwell means being part of a team that’s both relaxed and refined. Welive and lead at the intersection of downtown culture and Northwest nature—creatinga sanctuary in the center of it all. It’s a place to grow, contribute, and build somethingtogether that’s truly unique to Portland.

As part of Sage Hospitality Group, we’re anchored by a shared mission to enrich lives,one experience at a time. We encourage independent thinking, value diversity ofthought, and invest in your development—because we know that when you thrive, sodo we.

Join us at The Bidwell—where good-natured hospitality meets purpose, place, andpossibility.

Job Overview

Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management

Qualifications

Education/Formal Training

No formal education or training

Experience

None

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50lbs. continually throughout a shift.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment.
• Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

• $50 discounted Tri-Met monthly pass or parking option
• Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
• Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
• Paid paid time off
• Paid Sick Time
• Paid Holidays
• Medical, Vision & Dental Insurance
• Referral Bonus Eligible
• 401K