Room Attendant

ADP, Inc.; Plano (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

NewcrestImage in Plano, TX is seeking a Room Attendant to join its hospitality team. The role involves cleaning guest rooms to standards, stocking supplies, and ensuring guest privacy and satisfaction.

You will move furniture as needed, handle guest requests, report maintenance issues, and work eight to ten hours per day on hard surfaces. This full-time opportunity offers exposure to a premier hotel portfolio and opportunities for growth within a culture that values integrity, loyalty,

Qualifications

• Provide guest service with a friendly, helpful attitude.
• Follow safety and cleaning procedures per OSHA and hotel standards.
• Maintain room cleanliness and meet brand standards.
• Communicate guest requests and issues to leadership when needed.

Responsibilities

• Clean guest rooms to designated standards.
• Stock and restock amenities and linens; restock cart.
• Maintain privacy and security of guest rooms and keys.
• Handle guest complaints promptly to ensure satisfaction.
• Report maintenance deficiencies and guest requests to leadership.
• Be physically able to move for long shifts and lift heavy items as required.
• Assist with setup of meeting rooms and other duties as assigned.

Skills

Customer service

Communication

Physical stamina

Cleaning procedures

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Rooms Department Full Time Plano, TX, US

2 days ago Requisition ID: 1066

NewcrestImage is hiring a Room Attendant for one of our amazing hotels, The Clara Hotel Plano, TX. We are a premier company in the hospitality space that designs, builds and operates state-of-the-art hotels for the most renowned brands in the industry. We are a trendsetting company that is acutely focused on culture and that strives to “genuinely care for people so their lives are enriched.” We are currently searching for a Room Attendant to join our already dynamic team.

NewcrestImageis hiring aRoom Attendant forone ofour amazing hotels within our portfolio.

Who are we? In addition to being a premier company in the hospitality space, our mission is to inspire creativity and innovation to operate trendsetting hotels.

At NewcrestImage, we believe that excellence is not a destination but an approach. To reach our destination, each employee is responsible for living our four core principals. Integrity– the foundation of our culture and leadership. Loyalty – we place a high priority on our people, our projects, and our charitable commitments. Adaptability – as a privately owned company we approach each opportunity with flexibility, ingenuity, and responsibility. Excellence – we integrate our knowledge, skills, resources, and energy to deliver the best results.

Excellence is in the details, so here are the specific details of this great opportunity!

• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Transport cart with cleaning supplies, amenities, and linens to assigned guest room and position securely. Return and restock cart at end of shift. May perform regular deep cleaning of all other areas of hotel as instructed.
• Update status of rooms cleaned on assignment sheet.
• Ensure security of any assigned guest room and room keys, privacy of guests.
• Handle guest complaints by following procedures and ensuring guest satisfaction.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary.
• Must be able to move continuously for an 8-10 hour shift on a hard surface.
• Must be able to move a minimum of 20 pounds up to 5 feet high without the aid of another person.
• Must be able to ascend to 6 feet in height on a step ladder.
• Must be able to position one's self appropriately to efficiently make beds, carry trash, vacuum, dust, assist Guests with luggage, and set up meeting rooms.

Understand the value of connection and can communicate well.

Appreciate a great uniform and always look sharp at work.