Hotel Guest Room Attendant

Ascent Hospitality; Montgomery (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Salary

Health, Dental, Vision, Life Insurance

401k with employer match

Paid PTO

Uniforms provided

Team Member Hotel Discount Program

Job summary

Ascent Hospitality is seeking a Room Attendant to ensure cleanliness and provide exceptional service to guests. The role requires maintaining guest rooms and public areas, including cleanliness checks and supply replenishment. Candidates should have strong customer service skills and be able to communicate effectively in basic English.

The position offers competitive salary, health insurance options, and a Team Member Hotel Discount Program. Join us to be part of a culture that values people and service.

Qualifications

• Ability to understand, read, write, and speak basic English.
• Flexibility to work shifts.
• Previous housekeeping experience preferred but not required.

Responsibilities

• Clean guest rooms and public areas, maintaining cleanliness standards.
• Replenish supplies and maintain organization of supply room.
• Communicate product knowledge and local area information to guests.

Skills

Effective communication

Strong customer service

Teamwork skills

Education

High school education or equivalent

Job description

Overview

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. We’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. For our leadership, we look for accomplished individuals with a passion to serve others, strong communicators who understand the needs of others, and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team. Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Room Attendant.

Responsibilities

• Clean guest rooms and assist with cleanliness of guest floors and hallways; maintain cleanliness of public areas and restrooms in the hotel.
• Sorts, counts, folds, marks, or carries linens; cleans multiple rooms daily (changing sheets, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures).
• Replenish supplies (drinking glasses, writing supplies, bathroom supplies) and replace light bulbs as needed.
• Clean corridors, stairways, rugs, carpets, upholstered furniture, draperies, walls, and windows; scrub bathroom floors and vanity, toilet, mirrors, and bathroom fan.
• Empty wastebaskets and ashtrays; transport trash to disposal area.
• Report maintenance-related problems to the maintenance department; follow proper hotel procedures for Lost and Found items.
• Maintain organization of supply room and keep carts stocked; respond promptly to guest needs for housekeeping supplies (within 10 minutes).
• Greet guests courteously and use guest names when entering occupied rooms; communicate product knowledge and local area information as needed.
• Ensure compliance with safety and quality standards, including completing room inspections and quality checks on televisions, telephones, AC, and smoke detectors.
• Adhere to uniform standards and demonstrate teamwork to keep areas clean and neat.

Qualifications

• Ability to understand, read, write, and speak basic English; effective communication with team members and guests.
• Ability to follow simple, standardized instructions and work with minimal supervision.
• Flexibility to work shifts; strong customer service and teamwork skills.
• High school education or equivalent preferred; four to six months housekeeping experience or training preferred but not required.

Physical Demands

• Regularly stand; use hands to handle, feel, or manipulate objects; reach with hands and arms; stoop, kneel, crouch, or crawl; walk, climb, balance, and talk or hear.
• Lift and move up to 10 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally.
• Close, distance, and color vision requirements.
• Ability to work in mentally and physically demanding situations.

Benefits

• Competitive Salary
• Health, Dental, Vision, Life Insurance, and other supplemental options
• 401k with employer match
• Paid PTO
• Uniforms provided for most positions
• Team Member Hotel Discount Program

Additional Information

EEO Employer