Room Attendant

Churchill Downs; Maine; Hybrid; USD 23,000 - 26,000; Full time

Job summary

Oxford Casino Hotel in Oxford, Maine, is seeking a Guest Room Attendant to clean guest rooms and bathrooms to the highest standards, replenish supplies, and maintain orderly work areas. This role emphasizes guest satisfaction, safety, and teamwork within the Churchill Downs family.

Responsibilities include stocking carts, handling linens, and interacting with guests to ensure a welcoming experience. Flexible scheduling, with potential for weekend and holiday shifts, is required.

Qualifications

• Flexible schedule including nights, weekends and holidays.
• Ability to multi-task and manage time efficiently.
• High school diploma or equivalent preferred; prior housekeeping helpful.

Responsibilities

• Thoroughly clean hotel rooms and bathrooms according to procedures.
• Sort and prepare linens for beds.
• Stock housekeeping carts with supplies.
• Replenish supplies in rooms and bathrooms per procedures.
• Dust furniture, wash walls, and windows.
• Empty trash and transport waste.
• Report problems to supervisor or guest relations.
• Log lost and found items.
• Maintain a clean, organized work area.
• Interact with guests while cleaning rooms; promote customer relations.

Skills

Flexible schedule

Multi-tasking

Education

High school diploma or equivalent preferred

Job description

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Property: Oxford Casino Hotel & Sportsbook

Pay Range: $17.00-19.00+tips

Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites.
The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.

JOB SUMMARY

The Guest Room Attendant is responsible for ensuring guest rooms, bathrooms, and assigned hotel areas are cleaned, maintained, and presented to the highest standards of cleanliness and guest satisfaction. This position plays a critical role in creating a welcoming and comfortable experience for guests by efficiently cleaning rooms, replenishing supplies, handling linens, and maintaining organized work areas. The Guest Room Attendant must demonstrate attention to detail, professionalism, and a commitment to exceptional customer service while adhering to all safety, cleanliness, and operational standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Thoroughly clean hotel rooms and bathrooms according to department procedures.
• Sort, count, fold and/or carry linens for making guest beds.
• Stock housekeeping carts with supplies.
• Replenish supplies in hotel room and bathroom per hotel procedures.
• Dust furniture, wash walls, ceiling and woodwork, wash windows and sills, door panels.
• Empty wastebaskets and transport trash to waste disposal area.
• Report any problems immediately to Housekeeping Supervisor or Guest Relations Manager.
• Ensure any lost and found items are turned in to be logged.
• Maintain a clean and organized work area.
• Interact with guests on occasion while cleaning guest room.
• Promotes outstanding customer relations.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Required to work a flexible schedule including nights, weekends and holidays as required.
• Must be able to multi-task and take direction.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred.
• Previous housekeeping experience preferred.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Able to lift/carry 50 lbs. repeatedly.
• Frequently walking, standing, bending, stooping, reaching, kneeling, carrying and climbing.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#OneOxford

SALARY RANGE

$17.00-$19.00 + tips

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.