Room Attendant

ASH (UK) Co Ltd; Los Angeles (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with employer match

Paid time off: vacation days

Paid sick leave (CA)

Ash Hotel & F&B discounts

Life Insurance options

Job summary

ASH (UK) Co Ltd is seeking a Room Attendant in Los Angeles to clean and service guest rooms to high standards, restock amenities, and report maintenance needs. You will work independently yet be a reliable team member, handling a full room checklist efficiently with attention to detail.

The role emphasizes safety, adherence to brand standards, and guest-focused service, including turndown support and prompt responses to requests. It offers hourly pay and comprehensive benefits after probation.

Qualifications

• Prior housekeeping or cleaning experience preferred; hotel experience a plus.
• Ability to follow detailed cleaning checklists and brand standards consistently.
• Physical stamina for a fast-paced role with repetitive motions, bending, and lifting.
• Reliable, punctual, and able to work efficiently with minimal supervision.

Responsibilities

• Clean and service guest rooms according to hotel brand standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
• Restock guest room amenities, linens, and supplies to PAR levels, including mini bar items.
• Inspect rooms for damage, wear, or maintenance issues and report findings to housekeeping leadership or maintenance.
• Operate cleaning equipment and use chemicals safely and correctly, following SDS and Cal/OSHA guidelines.
• Maintain and organize housekeeping carts and supply closets.
• Respond promptly and courteously to guest requests for extra amenities or service.
• Follow proper protocols for handling lost and found items.
• Communicate warmly, professionally, and respectfully with guests encountered in hallways or rooms during service.
• Meet daily room quotas while maintaining quality and attention to detail.
• Adhere to all health, safety, and sanitation standards, including proper linen handling and preventing cross-contamination.
• Support turndown service and special requests as needed.

Skills

Room cleaning

Brand standards

Flexibility

Guest service

Job description

The Opportunity

We are seeking a _ Room Attendan _t to help keep our guest rooms spotless, comfortable, and ready to welcome every traveler who walks through the door. In this role, you are responsible for cleaning and servicing guest rooms to the hotel’s high standards, restocking amenities, and reporting any maintenance needs you spot along the way.

The idea_ l Room Attendan _t takes real pride in their work and understands that a beautifully clean, well-appointed room is often a guest’s first true taste of the hotel’s hospitality. They’re efficient and detail-oriented, able to move through a full room checklist quickly without ever cutting corners, and they bring a quiet reliability their team can count on shift after shift. Comfortable working independently but always a team player when it’s time to help a colleague catch up, they treat every room like it’s the one they’d want to walk into themselves.

Key Responsibilities

• Clean and service guest rooms according to hotel brand standards, including making beds, dusting, vacuuming, and sanitizing bathrooms
• Restock guest room amenities, linens, and supplies to PAR levels, including mini bar items
• Inspect rooms for damage, wear, or maintenance issues and promptly report findings to housekeeping leadership or maintenance
• Operate cleaning equipment and use chemicals safely and correctly, following all safety data sheet (SDS) and Cal/OSHA guidelines
• Maintain and organize housekeeping carts and supply closets
• Respond promptly and courteously to guest requests for extra amenities or service
• Follow proper protocols for handling lost and found items
• Communicate warmly, professionally, and respectfully with guests encountered in hallways or rooms during service
• Meet daily room quotas while maintaining consistent quality and attention to detail
• Adhere to all health, safety, and sanitation standards, including proper linen handling Preventing cross-contamination
• Support turndown service and special requests as needed

Qualifications

• Prior housekeeping or cleaning experience preferred; hotel experience a plus
• Ability to follow detailed cleaning checklists and brand standards consistently
• Physical stamina for a fast-paced, hands-on role involving repetitive motion, bending, and lifting
• Basic understanding of cleaning chemical safety, or willingness to be trained
• Reliable, punctual, and able to work efficiently with minimal supervision
• Flexible availability, including weekends and holidays
• Respectful, guest-friendly demeanor when encountering guests during service

Work Environment

• Physically active role involving continuous walking, standing, bending, kneeling, and lifting throughout the shift
• Regular use of cleaning chemicals and equipment
• Frequent brief interactions with guests in hallways and rooms
• Ability to lift and carry up to 30 lbs (linens, supplies, vacuum equipment)

Compensation & Benefits

Hourly Wage Range : $25.00 per hour

Additional benefits include:

• Eligible to enroll in Medical, dental, and vision insurance with generous company contribution to monthly premium after 60 days of employment
• Eligible to enroll in Voluntary Long-Term, Short-Term Disability Plans, Life Insurance, Accident and Critical Illness Plans, Pet Insurance after 60 days of employment
• 401(k) retirement plan with employer match after 90 days of employment
• Annual Paid time off: 10 vacation days, 4 Personal Days
• California-mandated paid sick leave
• Ash Hotel & F&B discounts

Work Environment & Physical Requirements

Active, hands-on role requiring extended periods of standing, walking, bending, and lifting throughout the shift. Frequent use of cleaning equipment and chemicals. Ability to lift and carry up to 30 lbs and move between guest rooms and floors throughout the day.

Legal Notices

Equal Employment Opportunity: We are an equal opportunity employer and make hiring decisions based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, ancestry, age (40+), disability, medical condition, genetic information, sexual orientation, gender identity or expression, marital status, military or veteran status, or any other characteristic protected under California or federal law, including the California Fair Employment and Housing Act (FEHA).

Reasonable Accommodations: We are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. To request an accommodation, please contact us during the application process.

At-Will Employment: Employment with this company is at-will, meaning either the employee or employer may terminate the employment relationship at any time, with or without cause or notice, to the extent permitted by law.