Room Attendant

Homewood Suites Ronkonkoma Long Island; Lake Ronkonkoma (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Healthcare

Dental/Vision Insurance

HSA/FSA plans

Dependent care FSA

Identity Theft Protection

PTO/Vacation Time

Employee Assistance Program

Wellness Subscriptions

Paid Sick Leave

Family Leave

401(k) Match

Job summary

Island Hospitality is seeking a Room Attendant to maintain the hotel's cleanliness and guest satisfaction. You will perform basic housekeeping duties including changing sheets, towels, restocking supplies, vacuuming, dusting, and preparing rooms after checkout, ensuring brand standards are met.

Ideal candidates are motivated team players with a guest-service mindset, able to handle stress, and available to work varied hours based on occupancy and season. Training and benefits are provided.

Qualifications

• Highly motivated team player with initiative and achievement drive.
• Able to provide excellent guest service and handle guest interactions professionally.
• Strong problem-solving abilities to anticipate and resolve issues.
• Comfortable working in a fast-paced, stressful environment.

Responsibilities

• Provide basic housekeeping: change sheets, towels, restock supplies, vacuum, dust, clean and prepare rooms after checkout.
• Ensure rooms meet brand and IHM standards for quality and cleanliness.
• Notify supervisors of damages, deficits, or disturbances.

Skills

Team player

Guest service

Problem solving

Stress management

Job description

Description

Our team is looking to add a Room Attendant to be responsible for the overall cleanliness of the hotel, ensuring guest satisfaction, and meeting product quality standards.

Requirements

Job Requirements:

• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out
• Ensure all rooms are cared for according to brand and IHM standards
• Notify supervisors of any damages, deficits, and/or disturbances

Job Qualifications:

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musical, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.