Room Attendant

Shanty Creek Ski and Golf Resort LLC; Kearney Township (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Shanty Creek Resorts in Bellaire, Michigan, is seeking a Room Attendant for Cedar River Lodge to maintain clean, welcoming guest rooms and support the guest experience.

You will prep rooms, restock amenities, and collaborate with housekeeping to meet standards, with a focus on attention to detail and reliable service.

Qualifications

• Friendly and professional guest service skills.
• Strong attention to detail and cleanliness.
• Ability to work independently and as part of a team.
• Ability to perform the physical responsibilities associated with housekeeping.
• Flexible schedule, including weekends and holidays as needed.

Responsibilities

• Clean and sanitize guest rooms and bathrooms according to established resort standards.
• Make beds, change linens, replace towels, and replenish guest room amenities.
• Vacuum, dust, mop, and clean surfaces throughout assigned guest rooms.
• Inspect rooms for cleanliness, presentation, and overall readiness for guests.
• Remove trash and used linens from guest rooms.
• Restock housekeeping carts and maintain necessary cleaning supplies throughout the shift.
• Respond to guest requests in a timely, courteous, and professional manner.
• Report maintenance concerns, damaged items, or safety hazards to the appropriate department.
• Report lost-and-found items according to established procedures.
• Follow proper procedures for the safe use, storage, and handling of cleaning chemicals and equipment.
• Maintain organization and cleanliness of housekeeping work areas.
• Work collaboratively with Housekeeping and other resort departments to support guest needs.
• Follow all resort safety, sanitation, and cleanliness standards.
• Complete additional housekeeping responsibilities as assigned.

Skills

Cleaning and sanitation

Time management

Guest service

Reliability

Organization

Communication

Teamwork

Safety awareness

Independent work

Quality standards

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

On Site Bellaire, MI, US

12 days ago Requisition ID: 1133

About Shanty Creek Resorts

Shanty Creek Resorts is committed to providing our guests with a unique “Up North” experience. Our friendly, caring team welcomes guests with exceptional service and genuine hospitality. We believe that honest, long-lasting relationships with our guests, employees, neighbors, and surrounding environment allow us to grow our business.

About the Role

The Room Attendant – Cedar River Lodge is responsible for maintaining clean, comfortable, and welcoming guest rooms while supporting the overall guest experience at Shanty Creek Resorts.

Room Attendants prepare guest rooms for arrival, service occupied rooms, replenish amenities, and ensure established cleanliness and presentation standards are consistently met. This position requires strong attention to detail, efficiency, reliability, and a commitment to providing excellent guest service.

Key Responsibilities

Clean and sanitize guest rooms and bathrooms according to established resort standards.

Make beds, change linens, replace towels, and replenish guest room amenities.

Vacuum, dust, mop, and clean surfaces throughout assigned guest rooms.

Inspect rooms for cleanliness, presentation, and overall readiness for guests.

Remove trash and used linens from guest rooms.

Restock housekeeping carts and maintain necessary cleaning supplies throughout the shift.

Respond to guest requests in a timely, courteous, and professional manner.

Report maintenance concerns, damaged items, or safety hazards to the appropriate department.

Report lost-and-found items according to established procedures.

Follow proper procedures for the safe use, storage, and handling of cleaning chemicals and equipment.

Maintain organization and cleanliness of housekeeping work areas.

Work collaboratively with Housekeeping and other resort departments to support guest needs.

Follow all resort safety, sanitation, and cleanliness standards.

Complete additional housekeeping responsibilities as assigned.

Minimum Qualifications

Ability to provide friendly and professional guest service.

Strong attention to detail and commitment to cleanliness.

Ability to work independently and as part of a team.

Ability to manage assigned rooms efficiently while maintaining quality standards.

Ability to perform the physical responsibilities associated with housekeeping and guest room cleaning.

Ability to work a flexible schedule, including weekends and holidays as needed.

Preferred Qualifications

Previous housekeeping, hotel, resort, or professional cleaning experience.

Familiarity with commercial cleaning products, chemicals, and equipment.

Experience working in a hospitality or guest-service environment.

Core Skills & Competencies

Cleaning and sanitation

Time management

Guest service

Reliability and dependability

Organization

Communication

Teamwork

Safety awareness

Ability to work independently

Ability to maintain quality standards in a fast-paced environment