Room Attendant

HOME2 SUITES - JACKSONVILLE NC; Jacksonville (NC); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Quarterly bonus

Paid time off

401k with employer match

DailyPay option

Hotel discounts

Competitive wages

Résumé du poste

LBA Hospitality is seeking a Room Attendant for HOME2 Suites Jacksonville NC to clean guest rooms to brand standards, protect guest privacy, and deliver friendly service.

Join our team to help create a clean, comfortable guest experience. You’ll learn hotel procedures and may work varied shifts, including weekends and holidays, with benefits such as a quarterly bonus, PTO, 401k with employer match, DailyPay option, and hotel discounts.

Qualifications

• Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment is preferred.
• High school diploma or equivalent preferred. Dependable, trustworthy, detail-oriented, and committed to excellent guest service.
• Ability to work independently and as part of a team, follow established procedures, and manage multiple priorities.
• Ability to learn and use job-related technology and communicate professionally with guests and coworkers.

Responsabilités

• Clean vacant and occupied guest rooms thoroughly and within established quality and productivity expectations.
• Make beds, replace linens and towels, clean bathrooms, dust, vacuum, remove trash, and replenish guest supplies.
• Follow established housekeeping procedures, training checklists, sanitation requirements, and periodic deep-cleaning schedules.
• Properly handle and organize linens, supplies, chemicals, and housekeeping equipment.
• Inspect rooms for cleanliness and promptly report maintenance concerns, safety hazards, damages, or discrepancies.
• Respond promptly and courteously to guest requests or questions.
• Help maintain public areas, restrooms, stairwells, breakrooms, and back-of-house areas when assigned.
• Maintain guest privacy and follow all safety, security, key-control, and emergency procedures.
• Use required hotel systems and communication tools, such as Quore or Hotel Effectiveness.
• Maintain a clean, professional appearance consistent with uniform and grooming standards.
• Perform other related duties within the associate’s training and capabilities.

Connaissances

Detail oriented

Customer service

Teamwork

Communication

Formation

High school diploma or equivalent

Outils

Quore

Hotel Effectiveness

Description du poste

Description

LBA Hospitality is hiring! Benefits available to all associates include: a quarterly bonus program, paid time off (PTO and holidays), 401k with Employer Match, Option to be paid daily with DailyPay, competitive wages, hotel discounts, and so much more!

Join our hospitality team and help create a clean, comfortable, and welcoming experience for every guest. The Room Attendant cleans and prepares guest rooms according to LBA and brand standards while organizing supplies, protecting guest privacy, and providing friendly, professional service.

Key Responsibilities

• Clean vacant and occupied guest rooms thoroughly and within established quality and productivity expectations.
• Make beds, replace linens and towels, clean bathrooms, dust, vacuum, remove trash, and replenish guest supplies.
• Follow established housekeeping procedures, training checklists, sanitation requirements, and periodic deep-cleaning schedules.
• Properly handle and organize linens, supplies, chemicals, and housekeeping equipment.
• Inspect rooms for cleanliness and promptly report maintenance concerns, safety hazards, damages, or discrepancies.
• Respond promptly and courteously to guest requests or questions.
• Help maintain public areas, restrooms, stairwells, breakrooms, and back-of-house areas when assigned.
• Maintain guest privacy and follow all safety, security, key-control, and emergency procedures.
• Use required hotel systems and communication tools, such as Quore or Hotel Effectiveness.
• Maintain a clean, professional appearance consistent with uniform and grooming standards.
• Perform other related duties within the associate’s training and capabilities.

Requirements

Qualifications

• Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment is preferred.
• High school diploma or equivalent preferred. Dependable, trustworthy, detail-oriented, and committed to excellent guest service.
• Ability to work independently and as part of a team, follow established procedures, and manage multiple priorities.
• Ability to learn and use job-related technology and communicate professionally with guests and coworkers.

Physical and Scheduling Requirements

• With or without reasonable accommodation, the associate must be able to stand and walk for extended periods; bend, stretch, reach, crawl, and kneel; lift or carry up to 30 pounds; and push or pull up to 60 pounds.
• This on-site position may require varied shifts, including weekends and holidays.
• Employment may be subject to job-related screening consistent with company policy and applicable law.