Room Attendant

Paycom - ATS; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Driftwood Hospitality Management is seeking a housekeeping associate to clean and maintain guest rooms to meet company standards. The role requires stocking amenities, adherence to safety rules, and accurate room completion. The hotel operates 24/7, so shifts may vary.

Responsibilities include observing entry procedures, reporting damages, securing doors, and assisting other housekeeping staff to ensure a safe, neat property for guests. Equal opportunity employer.

Qualifications

• Ability to stock housekeeping supplies and amenities as needed.
• Observe proper knocking procedures when entering guest rooms.
• Follow safety and security procedures and use protective equipment.
• Maintain a clean, organized work environment and report hazards.

Responsibilities

• Clean and maintain guest rooms per company procedures and standards.
• Stock amenities and ensure cleaning supplies are available.
• Mark rooms on daily paperwork and report any damages or lost items.
• Secure doors on exit and keep corridors tidy at all times.
• Turn in lost and found items and guest room keys; assist other housekeeping staff.
• Participate in safety procedures and emergency protocols.

Skills

Physical stamina

Communication skills

Attention to detail

Observation skills

Documentation

Tools

Guestware

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.JOB SUMMARYResponsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.ESSENTIAL JOB FUNCTIONSThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.Observes knocking procedures upon entering a guest room.Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.Accurately marks clean rooms to supervisor for inspection.Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping CoordinatorSecures guest room doors upon exiting the room.Keeps the corridors and service area neat at all times.Turns in all lost and found items and all guest room keys.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to management.Reports accidents, injuries, near-misses, property damage or loss to management.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).Perform any related duties as requested by management.Assists other Housekeeping Personnel when needed.KNOWLEDGE, SKILLS & ABILITIESBend and reach to dust, clean and make beds and bathroomStand and walk for varying lengths of time, often long periods.Talk to many different kinds of people to give information, answer questions and provide required services.Visually inspect rooms for cleanliness and guest belongings that have been left behind.Use written communication skills to mark completed rooms on daily paperwork.Move fingers, arms and hands quickly and easily to perform cleaning duties.PHYSICAL DEMANDSLifting fifty (50) pounds maximum.Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.Benefits401(k)Disability insuranceEmployee assistance programHealth insuranceLife insurancePaid time offRoom DiscountsEmployee Food and Beverage DiscountsEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.