Room Attendant

Houston Marriott North; Houston (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a housekeeping associate to clean and maintain guest rooms according to company standards in a fast-paced hotel environment.

The role requires lifting up to 50 pounds, standing for long periods, and excellent guest interaction to provide top-tier service while maintaining safety and security protocols.

Qualifications

• Ability to bend, reach, dust, and clean beds and bathrooms.
• Ability to stand and walk for long periods while performing housekeeping duties.
• Excellent guest interaction and communication skills.
• Ability to visually inspect rooms for cleanliness and belongings left behind.
• Ability to mark completed rooms on daily paperwork and maintain records.
• Manual dexterity to perform cleaning duties efficiently.

Responsibilities

• Stocks housekeeping cart with supplies, equipment and amenities.
• Observes standard knocking procedures before entering guest rooms.
• Cleans assigned guest rooms and ensures amenities are stocked.
• Marks rooms clean for supervisor inspection.
• Reports damages, hazards or safety concerns to management.
• Keeps corridors and work areas neat and organized.
• Handles lost and found items and guest room keys securely.
• Adheres to all company policies and safety procedures.
• Performs related duties as required by management.
• Assists other housekeeping staff as needed.

Skills

Bend & reach

Stand & walk

Talk to guests

Visual inspection

Written communication

Manual dexterity

Job description

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Qualifications

• Bend and reach to dust, clean and make beds and bathroom
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

PHYSICAL DEMANDS

• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality