Room Attendant

Island Hospitality Management; Holtsville (NY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

HSA & FSA plans available

PTO and Vacation Time

Identity Theft Protection Insurance

Commuter benefits including transit &

Employee discounts

401(k) Retirement plan – IHM Matches 3

Bonus program

Career Growth through training

Referral bonus program

Job summary

Island Hospitality Management is seeking a dedicated Room Attendant to maintain cleanliness and guest satisfaction across our hotel rooms. You will perform routine housekeeping tasks, restock supplies, and ensure compliance with brand standards and IHM guidelines.

The role requires a proactive team player who can work under varying occupancy levels and deliver consistent guest experiences. Training is provided and opportunities for growth exist within our hotel brand.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Ability to handle problems in the workplace effectively.
• Strong customer service mindset and guest-focused approach.
• Capable of working under pressure and maintaining quality standards.

Responsibilities

• Provide basic housekeeping duties including changing sheets, towels, restocking supplies, vacuuming, dusting, and cleaning rooms.
• Ensure all rooms are cared for according to brand and IHM standards.
• Notify supervisors of any damages or disturbances.

Skills

Team player

Initiative

Problem solving

Guest service excellence

Attention to detail

Job description

Overview

Our team is looking to add a Room Attendant to be responsible for the overall cleanliness of the hotel, ensuring guest satisfaction, and meeting product quality standards.

Job Responsibilities

• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out
• Ensure all rooms are cared for according to brand and IHM standards
• Notify supervisors of any damages, deficits, and/or disturbances

Job Qualifications

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

Physical Demands

In performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Benefits

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan – IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musicians, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to any of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.