Room Attendant

Courtyard by Marriott; East Side (WV); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Health insurance

Vision

Dental

PTO

401k

Employee discounts

Job summary

Courtyard Charleston Waterfront is seeking a dynamic Guest Room Attendant to maintain cleanliness standards and meet guest expectations through attentive service. Compensation is based on experience, with benefits including health, vision, dental, PTO, 401k, employee discounts, and more.

The role requires following established procedures, restocking supplies, making beds, handling linens, and assisting teammates while upholding safety and loss prevention guidelines.

Qualifications

• 1-2 years experience as a Guest Room Attendant.
• High School Diploma preferred.

Responsibilities

• Knows and follows cleaning procedures to maintain high cleanliness in guest rooms.
• Assists colleagues when own workstation is completed.
• Uses cleaning fluids and supplies properly.
• Places guest amenities correctly and replenishes supplies.
• Makes beds with clean sheets and dusts furniture.
• Cleans lobbies, corridors, rest rooms, and other areas as requested.
• Moves furniture, hangs drapes, replaces light bulbs, and handles linens.

Skills

Detail Oriented

Team Player

Flexibility

Goal Completion

Self-Starter

Enthusiastic

Education

High School Diploma

Job description

Courtyard Charleston
35 Lockwood Drive
Charleston, SC 29401, USA

Description

Courtyard Charleston Waterfront is seeking a dynamic Room Attendant for their hotel. Compensation is based on experience. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. The purpose of the Guest Room Attendant is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness. The Guest Room Attendant must ensure guest satisfaction through room cleanliness and attention to our guests needs.

Essential Job Functions

• Knows and follows established cleaning procedures to maintain a high standard of cleanliness for guest rooms according to Auro Hotels' and Brandedstandards.
• Assists colleagues when own workstation is completed.
• Properly uses all cleaning fluids and supplies.
• Properly places guest amenities, e.g., toilet paper, tissues, guest service directories and turndown amenities.
• Perform and complete any special projects or reasonable requests assigned by management.
• Knows and actively practices the hotels' emergency procedures and loss prevention guidelines.
• Sorts, counts, folds, marks, and carries linens.
• Makes beds (triple sheeting) with clean sheets in excellent condition and dusts furniture.
• Replenishes supplies such as drinking glasses and writing supplies.
• Moves furniture, hangs drapes, rolls carpets and replaces light bulbs.
• Empties wastebaskets, and empties and cleans ashtrays.
• Transports trash and waste to disposal area.
• Replenishes bathroom supplies. Sweeps and scrubs bathroom floor.
• Perform all duties in a safe manner and monitor those actions of others.
• Cleans lobbies, lounges, rest rooms, corridors, elevators, and stairways, when requested
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Washes walls, ceiling, woodwork, windows, door panels, and sills.
• Stocks and replenishes linen rooms if necessary
• Sweeps patios/balconies and ensures cobwebs are removed.
• Available to start immediately.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education

1-2 years experience as a Guest Room Attendant with an established hotel brand, preferably Hilton. High School Diploma Preferred.

Qualifications

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest.

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well.

Team Player

Works well as a member of a group.

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals.

Goal Completion

Inspired to perform well by the completion of tasks.

Self-Starter

Inspired to perform without outside help.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.