Room Attendant

Residence Inn by Marriott; Dedham (MA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Healthcare

PTO

401(k)

Employee discounts

Job summary

Island Hospitality is seeking a Room Attendant to maintain cleanliness across guest rooms and support overall hotel operations. You will perform standard housekeeping tasks, restock supplies, and ensure rooms meet brand quality standards.

Strong guest service, problem-solving skills, and the ability to work under pressure are essential. A team-focused attitude and reliability are highly valued in this role at Island Hospitality.

Qualifications

• Highly motivated team player with initiative and achievement drive.
• Able to handle problems in the workplace including anticipating, preventing, identifying, and solving issues as necessary.
• Capable of working well under stress and maintaining composure while assisting guests.

Responsibilities

• Provide basic housekeeping duties including cleaning, changing sheets, towels, restocking supplies, vacuuming, dusting, and tidying rooms.
• Ensure all rooms meet brand and quality standards and are cared for accordingly.
• Notify supervisors of damages, deficits, and disturbances promptly.

Skills

Team player

Problem solving

Stress management

Guest service

Job description

Description

Our team is looking to add a Room Attendant to be responsible for the overall cleanliness of the hotel, ensuring guest satisfaction, and meeting product quality standards.

Job Requirements:

• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out
• Ensure all rooms are cared for according to brand and IHM standards
• Notify supervisors of any damages, deficits, and/or disturbances

Job Qualifications:

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program:

How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musical, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.