Room Attendant

The Hotel at Avalon; Chicago (IL); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation and holidays

Pet insurance

Disability plans

401(k) with matching

Hotel room discounts

Job summary

HEI Hotels & Resorts is hiring a Hotel Room Attendant for the Freehand Chicago to maintain safe and clean guest rooms and public spaces. The role emphasizes attention to detail, teamwork, and consistent service in a fast-paced hotel environment.

The position offers comprehensive benefits, competitive compensation, and opportunities for growth within HEI’s growing portfolio of properties, including the Freehand Chicago.

Qualifications

• Ability to scrub and scour surfaces and work in confined spaces.
• Willingness to pitch in and help coworkers as a team.
• Knowledge of chemical cleaning agents and operation of cleaning equipment.
• Ability to push/pull equipment weighing up to 100 lbs.
• Effective verbal and written communication skills.
• Ability to adapt communication style to different audiences.

Responsibilities

• Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors.
• Strip beds and change linens, lifting bedspreads up to 50 lbs.
• Dust furniture, pictures, drawers, ledges and shelves.
• Vacuum rooms and empty trash, replenish amenities and supplies.
• Sign for room keys, retrieve and restock carts.
• Inspect rooms for cleanliness and report completion and issues.

Skills

Scrub surfaces

Team player

Cleaning agents

Heavy lifting

Communication skills

Adaptability

Job description

About Us HEI Hotels & Resorts is proud to welcome the Freehand Chicago to our growing portfolio of distinguished properties. Freehand is a collection of hotels that combine the social culture of a hostel with innovative design, award winning food and beverage, and a community-driven atmosphere. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.

Compensation Salary Range: $22.00 - $22.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout the entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart.
• Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

Work today, get paid today!