Room Attendant

Courtyard by Marriott; Charlotte (NC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Employee Assistance program

Job summary

Courtyard by Marriott in Charlotte, North Carolina, is seeking a Room Attendant to maintain the cleanliness of guest rooms and public areas, ensuring a comfortable stay for guests.

The role requires the ability to work independently or as part of a team, with a strong eye for detail and the stamina to lift and carry items. Weekend and holiday hours are common, and duties may include laundry and inventory tasks.

Qualifications

• Previous housekeeping experience preferred, but not required.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to lift and carry heavy objects.
• Ability to work flexible hours, including weekends and holidays.
• Paid Time Off
• Employee Assistance program

Responsibilities

• Room cleaning and sanitizing guest rooms including beds, linens, towels.
• Dust and polish furniture, vacuum carpets, mop floors.
• Clean and sanitize bathrooms.
• Restock amenities in guest rooms.
• Public area cleaning: hallways, lobbies, stairwells.
• Greet guests and respond to requests in a friendly, professional manner.
• Report maintenance issues or safety concerns to the appropriate department.
• Assist with laundry and inventory control.
• Follow all hotel policies and procedures.

Skills

Attention to detail

Teamwork

Physical stamina

Flexible schedule

Job description

Charlotte, North Carolina, United States

Job Description

Job Description

Reports To: Housekeeping Manager

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operatin g a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts help s us achieve greater results and thrive.

Job Overview :

As a Room Attendant you will play a crucial role in ensuring our guests have a comfortable and memorable stay. Your primary responsibility is to maintain the cleanliness and presentation of guest rooms and public areas.

Key Responsibilities:

• Room Cleaning:


• Clean and sanitize guest rooms, including making beds, changing linens, and replacing towels.


• Dust and polish furniture, fixtures, and mirrors.


• Vacuum carpets and mop floors.


• Clean and sanitize bathrooms, including toilets, sinks, and bathtubs.


• Empty trash cans and replace trash bags.


• Restock guest rooms with amenities, such as toiletries and linens.


• Public Area Cleaning:


• Clean and maintain public areas, including hallways, stairwells, and lobbies.


• Sweep, mop, and vacuum public areas as needed.


• Empty trash cans and replace trash bags.


• Wipe down surfaces and sanitize high-touch areas.


• Guest Service:


• Respond to guest requests and inquiries in a friendly and professional manner.


• Report any maintenance issues or safety concerns to the appropriate department .


• Follow all hotel policies and procedures.


• Other Duties:


• Assist with laundry duties, as needed.


• Participate in inventory control and supply management.


• Other duties as assigned.

Qualifications:

• Previous housekeeping experience preferred, but not required .


• Ability to work independently and as part of a team.


• Strong attention to detail and organizational skills .


• Ability to lift and carry heavy objects.


• Ability to work flexible hours, including weekends and holidays.


• Paid Time Off


• Employee Assistance program

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

Salary Range

15.50

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