Room Attendant

Marc & Rose Hospitality; Carmel-by-the-Sea (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Marc & Rose Hospitality seeks a dedicated hotel housekeeping professional to maintain the pristine rooms and public spaces at Hotel Carmel and La Playa Hotel. You will ensure guests experience calm, inviting environments by performing thorough cleaning, laundry, and turnover duties with a focus on consistency and care.

The role emphasizes attention to detail, time management, and teamwork in a fast-paced coastal hotel setting, delivering a memorable guest experience through quiet excellence.

Qualifications

• An instinct for detail and pride in making spaces fresh, calm, and inviting.
• A steady, team-first mindset for a fast-moving hospitality environment.
• Independence to manage time and meet exacting standards without reminder.
• A polished, professional presence and respect for guests and property.
• Work ethic and willingness to learn.

Responsibilities

• Transform guest rooms and public spaces into polished, serene retreats worthy of a coastal icon.
• Read the rhythm of the house—occupancy, priorities, pacing—and move through your day with precision and purpose.
• Dust, vacuum, sanitize, and refresh with an eye trained on the details most people never notice, but always feel.
• Dress each bed and fold each towel like it’s the only one that matters.
• Restock the small comforts—soaps, glasses, amenities—that turn a room into a retreat.
• Inspect with intention, catching the finishing touches that separate “clean” from “cared for.”
• Treat your cart, tools, and supplies as instruments of your trade—because they are.
• Flag what needs fixing before it becomes a problem, protecting the character of a property built on craftsmanship.
• Show up, every day, as a dependable force behind an exceptional guest experience.

Job description

Where Every Detail Tells a Story

Carmel-by-the-Sea doesn’t shout. It whispers—through cypress-lined lanes, fog curling over white sand, and a quiet sense that everything here has been considered. At Hotel Carmel, that same philosophy lives in every room we prepare. This isn’t just housekeeping. It’s the art of invisible perfection.

The Craft of Quiet Excellence

Guests come to Carmel for the galleries, the tide pools, the Pacific light that painters have chased for a century. What they remember, though, is how their room felt—crisp linens, a spotless window framing Monterey pines, the sense that someone cared before they ever arrived. That someone is you.

• Transform guest rooms and public spaces into polished, serene retreats worthy of a coastal icon.
• Read the rhythm of the house—occupancy, priorities, pacing—and move through your day with precision and purpose.
• Dust, vacuum, sanitize, and refresh with an eye trained on the details most people never notice, but always feel.
• Dress each bed and fold each towel like it’s the only one that matters.
• Restock the small comforts—soaps, glasses, amenities—that turn a room into a retreat.
• Inspect with intention, catching the finishing touches that separate “clean” from “cared for.”
• Treat your cart, tools, and supplies as instruments of your trade—because they are.
• Flag what needs fixing before it becomes a problem, protecting the character of a property built on craftsmanship.
• Show up, every day, as a dependable force behind an exceptional guest experience.

What You Bring to the Room

• An instinct for detail and a genuine pride in making spaces feel fresh, calm, and inviting.
• A steady, team-first mindset built for a fast-moving hospitality environment.
• The independence to manage your time and the discipline to meet exacting standards without being asked twice.
• A polished, professional presence and real respect for guests, colleagues, and the property you help shape.
• Experience is a plus—but work ethic and willingness to learn will always open the door.

Why Here, Why Now

Hotel Carmel sits at the heart of a village where art galleries outnumber traffic lights, where dogs are welcomed at restaurant tables, and where the ocean air carries a kind of calm you can’t manufacture. Working here means being part of a culture that treats hospitality as a craft—hands‑on, heartfelt, sincere, and genuinely collaborative.

Every room you prepare becomes part of someone’s story: a romantic weekend, a solo reset, a reunion with the Pacific. You won’t just clean rooms. You’ll help write the quiet chapters of unforgettable stays.

A Culture Built on Genuine Hospitality

At La Playa Hotel and Hotel Carmel, we believe every guest deserves courtesy, professionalism, and heartfelt care—and every team member deserves to feel the same. Our Purpose is Making Space for Genuine Hospitality, guided by our Pillars: Hands‑On and Heartfelt, Sincere and Focused, Collaborative and Curious, and Conscientious in all we do. If that sounds like the kind of work worth doing, in a place worth doing it—welcome home.

La Playa Hotel's and Hotel Carmel’s leaders and team members believe each guest should be treated with respect and professionalism. We create a heartfelt experience of genuine hospitality, enticing our guests to return again and again. In order to be successful at La Playa Hotel and Hotel Carmel, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, & Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Source: Marc & Rose Hospitality