Room Attendant

Ascent Hospitality; Birmingham (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Room Attendant to ensure a pristine environment for guests. This role involves cleaning guest rooms, maintaining public areas, and providing exceptional customer service. Ideal candidates will possess strong communication skills and a flexible approach to various shifts. Join a team that values collaboration and offers a range of benefits, including health insurance and a 401k plan. If you're passionate about creating memorable experiences for guests, this opportunity is perfect for you.

Benefits

Health, Dental, Vision, Life Insurance

401k with employer match

Paid PTO

Uniforms provided

Team Member Hotel Discount Program

Qualifications

• Energetic and professional attitude required.
• Housekeeping experience preferred but not required.

Responsibilities

• Clean guest rooms and maintain cleanliness of public areas.
• Perform quality checks on room amenities and respond to guest requests.
• Sort, count, fold, and carry linens.

Skills

Basic English communication skills

Excellent customer service skills

Teamwork orientation

Education

High school diploma or equivalent

Job description

Join to apply for the Room Attendant role at Ascent Hospitality

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. We’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we seek accomplished individuals with a passion to serve others, strong communicators who understand the needs of others, and trendsetters who excel at challenges and change. If this describes you, consider joining our Team.

Position: Room Attendant

The Room Attendant is responsible for cleaning guest rooms, maintaining cleanliness of guest floors and public areas, and assisting with overall hotel cleanliness. Other duties may be assigned as needed within the department.

Benefits:

• Competitive Salary
• Health, Dental, Vision, Life Insurance, and other benefits
• 401k with employer match
• Paid PTO
• Uniforms provided for most positions
• Team Member Hotel Discount Program

Essential Functions:

• Sort, count, fold, and carry linens
• Clean multiple rooms daily, including changing linens, making beds, dusting, bathroom cleaning, vacuuming, polishing furniture and fixtures
• Replenish supplies such as glasses and writing materials
• Clean corridors and stairways
• Sweep and scrub bathroom floors
• Clean rugs, carpets, upholstered furniture, and draperies
• Dust furniture, wash walls, windows, and woodwork
• Empty wastebaskets and ashtrays, transport waste to disposal area
• Replenish bathroom supplies and replace light bulbs
• Scrub bathroom fixtures and mirrors
• Perform quality checks on room amenities
• Handle items left behind and report maintenance issues
• Use supplies and equipment carefully
• Wear proper uniform at all times
• Achieve a score of 90% or higher on room inspections
• Greet guests politely and acknowledge them
• Know hotel products and local area information to assist guests
• Organize and stock carts efficiently
• Maintain cleanliness of work areas
• Respond promptly to guest requests
• Use guest names when entering occupied rooms
• Check the status of vacant rooms daily
• Keep supply room organized
• Display teamwork and assist co-workers as needed

Knowledge, Skills, and Abilities:

• Basic English communication skills
• Ability to follow simple instructions
• Flexibility to work various shifts
• Excellent customer service skills
• Teamwork orientation

Physical Demands:

• Regular standing, handling, reaching, stooping, kneeling, crouching, crawling, walking, climbing, and talking
• Lifting up to 50 pounds occasionally
• Effective use of vision
• Ability to work under stress

Qualifications:

• Energetic and professional attitude
• High school diploma or equivalent preferred
• Housekeeping experience preferred but not required

We are an EEO employer.