Room Attendant

Spire Hospitality; Birmingham (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking hospitality management company that values exceptional guest experiences and offers a comprehensive benefits package. In this role, you will ensure guest satisfaction through attentive service and cleanliness, contributing to a welcoming atmosphere at our hotel. With opportunities for growth and development, this position is perfect for those passionate about hospitality and dedicated to delivering best-in-class service. If you're ready to make a difference in the lives of our guests and thrive in a supportive environment, we want to hear from you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

Paid Time Off

Hotel Discounts

Wellness Programs

Flexible Spending Accounts

Life Insurance

Critical Illness Insurance

Qualifications

• High school diploma or equivalent is required.
• Previous housekeeping experience preferred.

Responsibilities

• Provide exceptional service to guests by promptly addressing their requests.
• Maintain cleanliness by dusting surfaces and disposing of trash.

Skills

Customer Service

Attention to Detail

Time Management

Education

High School Diploma

Job description

Description

Overlooking downtown Birmingham, The Kelly Birmingham, Tapestry Collection by Hilton is within walking distance of several restaurants, bars, and attractions. Alabama Theatre, Regions Field, Birmingham Museum of Art, and Birmingham Jefferson Convention Complex are less than two miles away. We're also 15 minutes from the airport.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools, and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package including EARLY PAY OR EARNED WAGE ACCESS, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical illness, short- & long-term disability, paid time off, wellness programs, hotel discounts, and more.

Responsibilities

• Provide exceptional service to guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction.
• Ensure guest satisfaction includes the prompt return of lost items or items accidentally left behind.
• Prepare carts with all necessary supplies for efficient cleaning of assigned guest rooms.
• Maintain cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing linens and towels, ensuring attention to detail.
• Report supply levels and equipment issues promptly to ensure smooth operations.

Physical Demands

• Lift and carry loads up to 50 lbs.
• Push and pull wheeled carts weighing 50-100 lbs.
• Extend arms overhead, scrub, bend, stoop, and work in confined spaces.
• Meet cleaning deadlines, including thoroughly cleaning a minimum of 13 rooms per day.

Qualifications

Education

• High school diploma or equivalent.

Experience

• Previous housekeeping experience preferred.

Spire Hospitality, LLC is an Equal Opportunity Employer, including for individuals with disabilities and veterans.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.