Room Attendant

Avalon Beverly Hills; Beverly Hills (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

Proper Hospitality in Beverly Hills is seeking a diligent Room Attendant to maintain cleanliness of rooms and public spaces and deliver exceptional guest service. You will perform cleaning tasks, restock supplies, and respond to special requests while upholding brand standards.

This on-site role requires punctuality, teamwork, and a professional demeanor to create memorable experiences for guests. Prior housekeeping experience is preferred; a high school diploma is desirable; must be able to

Qualifications

• Previous housekeeping or room attendant experience preferred.
• Ability to follow cleaning protocols and safety standards.
• Excellent guest service and communication skills.
• Ability to lift up to 40 lbs and stand for extended periods.

Responsibilities

• Clean and maintain assigned rooms and public areas to hotel standards.
• Make beds, change linens, clean bathrooms, and restock amenities.
• Report maintenance issues promptly.
• Greet guests courteously and provide assistance as needed.
• Adhere to attendance and scheduling policies.
• Collaborate with team to ensure smooth operations.

Skills

Attention to detail

Customer service

Teamwork

Punctuality

Education

High school diploma or equivalent

Job description

We are seeking a diligent Room Attendant to join our team. The Room Attendant will play a crucial role in maintaining the cleanliness and tidiness of assigned rooms and public spaces in alignment with our company's standards. Additionally, delivering exceptional customer service to create memorable experiences for our guests is paramount.

Essential Job Duties and Responsibilities

• Ensure cleanliness and upkeep of assigned residences/units, promptly reporting any maintenance issues to uphold room/suite standards.
• Perform cleaning duties for residences/units, including bed-making, linen and terry changing, bathroom and kitchen cleaning, dusting, and vacuuming.
• Remove used linens, towels, and amenities from rooms/suites, restocking supplies as necessary.
• Accommodate special guest requests promptly and courteously, such as providing extra amenities or services.
• Maintain cleanliness of public areas and hallways using standard cleaning products to meet health standards.
• Address unexpected spills and execute special guest requests as needed.
• Verify vacancies and initiate maintenance requests as required.
• Welcome, greet, and assist guests as necessary, ensuring a friendly and professional demeanor at all times.
• Demonstrate positivity, attention to detail, and teamwork in all aspects of the role.
• A key requirement for this role is punctuality, including showing up on time for scheduled shifts, ready to work, and adhering to all rest and meal break standards as well as the company's attendance policy.

Education and/or Experience

• High school diploma or equivalent preferred.

Physical Demands

• Ability to bend, stoop, squat, and stretch to perform cleaning tasks.
• Capability to lift, push, and pull up to 40 lbs. regularly.
• Capacity to stand and maintain mobility for up to 4 hours at a time.

AVALON HOTEL & BUNGALOWS PALM SPRINGS

An old-world hideaway in the heart of Palm Springs, Avalon is a desert oasis tucked into the foothills of the San Jacinto Mountains. With 70 Spanish-style lodgings, including romantic studios and 13 private villas; 3 cabana-lined pools; the acclaimed Chi Chi restaurant; and the restorative Estrella Spa, it is no secret while Avalons sun-kissed, lush, citrus tree-lined grounds have been a Hollywood playground since the 1930s.

INGLESIDE ESTATE

At the historic Ingleside Estate & Melvyns Restaurant, an old Hollywood glamour runs deep: Built in the 1920s for the heirs to the Pierce Arrow Automobile Company, it was later purchased in 1935 by Palm Springs pioneer Ruth Hardy. Through the years, Ingleside served as a Palm Springs escape for A-list names including Frank Sinatra, Marlon Brando, Marilyn Monroe, and Elizabeth Taylor, with a legacy that s still felt in its serene, hedge-lined grounds. A relaxed elegance is palpable throughout the 30 Spanish Revival rooms and suites, and on the lush lawn with pool and hot tub. The iconic dining experience of Melvyns restaurant and lounge completes this picturesque setting to play and escape it all.

Company Overview

Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn t proper. We are seeking the best of the best—both within and outside the industry—to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.

To achieve our vision—to inspire and transport people—we seek like-minded candidates who embody our ethos,The Pillars of Proper:

• Care Proper: We are natural and gracious hosts to all.
• Achieve Proper: We are committed to excellence.
• Imagine Proper: We are resourceful.
• Present Proper: We have an appreciation for style and culture.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.
We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.