Room Attendant

The Maybourne Beverly Hills; Beverly Hills (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Company matched 401(k) plan

Company matched Health Savings Plan

Flexible Spending

Paid Holidays

Paid Time Off

Employee Assistance Program

Free Parking

Employee Recognition Programs

Colleague meals

Colleague Referral Incentive program

Job summary

The Maybourne Beverly Hills is seeking a meticulous Housekeeping Room Attendant to ensure guest rooms and public areas are clean and inviting. You will contribute to a positive guest experience by delivering consistent, high-quality cleaning and courteous service.

Responsibilities include vacuuming and polishing, changing linens, stocking supplies, and assisting guests with special requests while maintaining privacy and security of rooms.

Qualifications

• One year of prior experience in a cleaning role.
• High School Diploma or equivalent vocational training.
• Must be able to speak, read, write and understand English.

Responsibilities

• Vacuum, clean, dust and polish guest rooms.
• Routine thorough cleaning of bedrooms and bathrooms including all fittings and surfaces.
• Stripping and making of beds; replacement of towels and linen as required.
• Stock and sort supplies.
• Deliver and retrieve items on loan to guests (cribs, rollaway beds, etc.).
• Maintain security of guest rooms and guest privacy.
• Keep pantries tidy and stocked; manage cleanliness of corridors and elevators.
• Report defects in rooms and any maintenance issues.
• Carry out any other cleaning duties as assigned by housekeeping leadership.

Skills

English proficiency

Education

High School Diploma or equivalent

Job description

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Housekeeping Room Attendant will provide for the comfort of guests by ensuring that guest rooms and public areas are clean and properly presented. Housekeeping Room Attendants promote a positive image of the property to our guests, and must be pleasant, friendly and able to address problems or special requests.

Roles and Responsibilities

• Vacuum, Clean, Dust and Polish guest rooms
• Routine thorough cleaning of bedrooms and bathrooms including all fittings and surfaces.
• Stripping and making of beds. The replacement of all towels and linen etc., as required.
• Stock and sort supplies
• Promote a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction and being comfortable responding to and carrying out specific guest needs and requests.
• Deliver and retrieve items on loan to guest: ex. cribs, rollaway beds, etc.
• Ensure security of guest rooms and privacy of guests
• Keeping pantries tidy, correctly stacked according to the labels on the shelves and closed at all times when not actually in use.
• Replenishing guest supplies e.g. toiletries
• Cleaning the corridors by vacuuming, cleaning mirrors, credenzas, and elevators.
• Reporting defects in rooms. Report any maintenance issues.
• Carry out any other cleaning duties as specified by Housekeeping leadership.
• To maintain the rooms for which they are responsible each day to the highest possible standard of cleanliness and good order.
• To assist in any way that may be necessary to ensure the efficiency and smooth running of the Housekeeping Department.
• Performing additional duties as assigned that may be outside the normal scope of duties based on business needs.

Qualifications

• One (1) year prior experience in similar cleaning position.
• High School Diploma or equivalent vocational training
• Must be able to speak, read, write and understand English

Physical Requirements

While performing the duties of the job, the Room Attendant is required to stand, walk, handle, or feel objects, tools, stoop, bend, kneel, crouch, crawl; talk, hear; reach with hands and arms. Occasionally required to climb or balance. The employee must regularly lift and or move up to 25 pounds and sometimes lift and or move up to 50 pounds. Exert physical effort in being able to clean multiple rooms per shift.

Equal Opportunity Employer

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

• Stay two steps ahead
• Make the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits

• Company matched 401(k) plan
• Company matched Health Savings Plan
• Flexible Spending
• Paid Holidays
• Paid Time Off
• Employee Assistance Program
• Free Parking
• Employee Recognition Programs
• Colleague meals
• Colleague Referral Incentive program

*The Maybourne Beverly Hills participates in E-Verify.*