Room Attendant

EOS Hospitality LLC; Austin (TX); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Wellness Classes

Employee Discounts

Health, Dental, Vision & 401k

Job summary

Lake Austin Spa Resort in Austin, TX seeks a friendly Room Attendant to clean guest rooms, spa areas and public spaces to the highest standards. You will restock supplies, attend trainings, and respond to guest requests with courtesy. This role requires reliability, attention to detail, and teamwork in a luxury resort setting.

Join a motivated team at Lake Austin Spa Resort, offering competitive compensation, benefits and opportunities for growth within a quality hospitality environment.

Qualifications

• Experience in hospitality or housekeeping preferred.
• Strong attention to detail and cleanliness.
• Ability to work well with others and follow instructions.
• Excellent guest service and communication skills.

Responsibilities

• Clean and tidy guest rooms, spa and public areas.
• Restock guest room supplies and amenities.
• Maintain professional appearance and positive attitude.
• Respond to guest requests and questions courteously.
• Attend trainings and staff meetings; report issues to management.

Skills

Guest service

Attention to detail

Teamwork

Reliability

Education

High school diploma or equivalent

Job description

Description

PURPOSE:

Room attendants are responsible for cleaning and properly preparing guest room, spa and public areas, ensuring the highest stands of quality for our guests. thisposition is also responsible for reporting any maintenance deificiencies and handling guest requests or complaints in a professional and courteous manner.

ESSENTIAL FUNCTIONS:

• Keep the guest rooms clean and tidy
• Restock guest room supplies and amenities.
• Maintain eye contact when addressing external and internal guests.
• Accommodate guests' questions and concerns professionally and courteously.
• Develop the ability to work without constant direct supervision and remain at assigned post for extended periods
• Maintain a positive attitude and contribute toward a quality work environment
• Regularly attend, participate in, and support training and staff meetings
• Communicate to management any occurrences involving staff or guests in the hotel that require attention
• Comply with LASR attendance policy.

ADDITIONAL RESPONSIBILITIES:

In addition to performing the essential functions, this position may be required to perform additional functions according to the needs of the spa and as assigned by the supervisor. These responsibilities may include but are not limited to the following:

• Assisting the laundry staff
• Reports and documents any observed safety hazards and engineering issues

KNOWLEDGE, SKILLS, AND ABILITIES:

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the job functions, with or without reasonable accommodation, using some other combination of skills and abilities.

ABOUT LAKE AUSTIN SPA RESORT

Nestled along the shores of scenic Lake Austin in the beautiful Texas Hill Country, Lake Austin Spa Resort offers guests the sanctuary of an award-winning spa and the warmth of a best friend's lake house.

Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest rooms across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa.

What makes Lake Austin Spa Resort an incredible, rewarding place to work? It's the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests.

What We Believe

• Shared accountability
• Humility and kindness
• Creative problem solving
• Collaboration & community
• Do well and do good

Benefits

• Wellness Classes
• Growth Opportunities
• Employee Discounts
• Employee Recognition
• Complimentary Classes
• Health, Dental, Vision & 401k

Lake Austin Spa Resort offers competitive compensation and benefits, including employee work incentives!

We are located on S Quinlan Rd, approximately 10 min into the Steiner Ranch neighborhood.

Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.

PROPÓSITO:

Los encargados de la habitación son responsables de limpiar y preparar adecuadamente las habitaciones, el spa y las áreas públicas, asegurando los más altos estándares de calidad para nuestros huéspedes.Este puesto también es responsable de informar cualquier deficiencia de mantenimiento y manejar las solicitudes o quejas de los huéspedes de una manera profesional y cortés.

FUNCIONES ESENCIALES:

Mantener las habitaciones limpias y ordenadas

Reabastezca los suministros y comodidades de la habitación de huéspedes.

Mantén el contacto visual cuando te dirijas a invitados externos e internos.

Acomoda las preguntas e inquietudes de los huéspedes de manera profesional y cortés.

Desarrollar la capacidad de trabajar sin supervisión directa constante y permanecer en un puesto asignado durante períodos prolongados

Mantener una actitud positiva y contribuir a un ambiente de trabajo de calidad

Asistir regularmente, participar y apoyar la capacitación y las reuniones del personal

Comunicar a la gerencia cualquier incidente que involucre al personal o a los huéspedes en el hotel que requieran atención

Cumplir con la política de asistencia de LASR.

RESPONSABILIDADES ADICIONALES:

Además de realizar las funciones esenciales, este puesto puede ser necesario para realizar funciones adicionales de acuerdo con las necesidades del spa y según lo asignado por el supervisor. Estas responsabilidades pueden incluir, entre otras, las siguientes:

Ayudar al personal de lavandería

Informa y documenta cualquier peligro de seguridad observado y problemas de ingeniería

CONOCIMIENTOS, HABILIDADES Y HABILIDADES:

El individuo debe poseer los siguientes conocimientos, habilidades y habilidades y ser capaz de explicar y demostrar que puede realizar las funciones laborales, con o sin ajustes razonables, utilizando alguna otra combinación de habilidades y habilidades.

ACERCA DE LAKE AUSTIN SPA RESORT

Ubicado a orillas del pintoresco lago Austin en el hermoso Texas Hill Country, Lake Austin Spa Resort ofrece a los huéspedes el santuario de un spa galardonado y la calidez de la casa del lago de un mejor amigo.

Lake Austin Spa Resort ofrece paquetes de vacaciones todo incluido, que incluyen alojamiento en una de las 40 encantadoras habitaciones junto al lago en 12 jardines paisajísticos, tres comidas gourmet diarias, actividades y clases de fitness en interiores y exteriores, y una selección de más de 100 tratamientos de spa y cuerpo en el spa de 25,000 pies cuadrados.

¿Qué hace de Lake Austin Spa Resort un lugar de trabajo increíble y gratificante? Es el equipo talentoso, la comunidad, el entorno tranquilo y, lo más importante, la capacidad de cuidar y proporcionar un servicio excepcional a nuestros huéspedes.

Lo que creemos

Responsabilidad compartida

Humildad y bondad

Resolución creativa de problemas

Colaboración y comunidad

Hazlo bien y hazlo bien

Beneficios

Clases de bienestar

Oportunidades de crecimiento

Descuentos para empleados

Reconocimiento de empleado

Clases de cortesía

Salud, Odontología, Visión y 401k

¡Lake Austin Spa Resort ofrece compensaciones y beneficios competitivos, incluyendo incentivos laborales para los empleados!

Estamos ubicados en S Quinlan Rd, aproximadamente 10 minutos en el barrio de Steiner Ranch.

Lake Austin Spa Resort es un empleador de EOE/M/F/D/V y eVerify.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: EOS Hospitality