Room Attendant

Wyndham Hotels & Resorts; Amarillo (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality company as a Room Attendant, where you'll play a crucial role in ensuring guest satisfaction through meticulous cleaning and service. This position involves maintaining the highest standards of cleanliness in guest rooms and public areas, while also providing friendly and efficient service. If you have a keen eye for detail and enjoy working in a dynamic environment, this opportunity is perfect for you. Be part of a team that values excellence and customer care in the heart of Amarillo!

Qualifications

• High School diploma or equivalent preferred.
• Experience in a hotel or related field is a plus.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping carts and report maintenance issues.

Skills

Cleaning Skills

Communication Skills

Attention to Detail

Education

High School Diploma

Job description

Job Title: Room Attendant

Location: Courtyard Amarillo, 8006 I-40 West, Amarillo, TX 79106

Compensation Type: Hourly

Company Overview

Highgate is a premier real estate investment and hospitality management company, recognized as an industry innovator. We are the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with an expanding presence in Europe, Latin America, and the Caribbean. Our portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. We guide properties through all stages of the hospitality cycle, develop bespoke hotel brands, and utilize industry-leading revenue management tools to maximize performance and asset value. Our executive team comprises some of the most experienced leaders in the hotel industry, making us a trusted partner for top ownership groups and major hotel brands. Our corporate offices are located in London, New York, Dallas, and Seattle.

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning carts for the next day’s use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers) to Housekeeping Supervisor/Manager.
8. Report maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently or constantly to lift, carry, push, or pull objects.
• Ability to stand during the entire shift.
• Effective verbal and written communication skills with all levels of employees and guests, in a friendly, courteous, and service-oriented manner.