Room Attendant

Highgate; Amarillo (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a premier hospitality management company as a Room Attendant, where your role is crucial in providing a clean and welcoming environment for guests. In this position, you will be responsible for maintaining the cleanliness of guest rooms and public areas, ensuring that every guest receives attentive and courteous service. This role offers an opportunity to work in a dynamic team within a respected company known for its innovation in the hospitality industry. If you are detail-oriented and enjoy helping others, this position is perfect for you.

Qualifications

• High School diploma or equivalent preferred.
• Experience in a hotel or related field is a plus.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Ensure overall guest satisfaction and report maintenance issues.

Skills

Customer Service

Attention to Detail

Communication Skills

Education

High School Diploma

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Courtyard Amarillo, 8006 I-40 West, Amarillo, TX 79106

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas, and closets clean, neat, and vacuumed.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (e.g., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and in writing, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.