Room Attendant

Hyatt Hotels; Amarillo (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Room Attendant, where you will play a crucial role in maintaining the cleanliness and appeal of guest accommodations. This position is perfect for individuals who take pride in their work and enjoy providing exceptional service. You'll be responsible for ensuring that every room meets high standards of cleanliness, contributing to the overall guest experience. If you are detail-oriented, physically capable, and thrive in a dynamic environment, this opportunity offers a chance to make a real impact in the hospitality industry.

Qualifications

• High School diploma or equivalent preferred.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for the next day's use.
• Ensure overall guest satisfaction.

Skills

Effective Communication

Attention to Detail

Physical Stamina

Education

High School Diploma

Job description

Job Description: Room Attendant at Courtyard Amarillo

Location: Courtyard Amarillo, 8006 I-40 West, Amarillo, TX 79106

Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities:

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day's use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for “Lost and Found” according to standards.
10. Ensure overall guest satisfaction.

Qualifications:

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or move objects.
• Ability to stand during the entire shift.
• Effective verbal and written communication skills, with all levels of employees and guests, in an attentive, friendly, courteous, and service-oriented manner.