Roofing Technician

Socket.dev; Wilmington (DE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k retirement plan with Roth option

Dental insurance-free for EmployeeOnly

Medical insurance-free for Employee-

Vision Insurance-free for Employee-

Paid time off

Disability insurance

Life insurance

Job summary

Socket.dev in Wilmington, DE is seeking a Roofing Service Technician to inspect, diagnose, repair, and resolve residential roofing concerns. You will identify root causes of leaks, determine corrective actions, and ensure lasting solutions in the field.

The role requires strong hands-on knowledge of roofing systems, the ability to work independently, and clear communication with customers and teams. A high school diploma or GED is required, with 5+ years of experience preferred.

Qualifications

• High school diploma or GED is required.
• 5+ years of hands-on residential roofing experience strongly preferred.
• Strong knowledge of residential roofing systems, installation, repair and troubleshooting.
• Diagnose root causes and communicate findings clearly to customers and teams.
• Ability to work independently in the field with a diagnostic mindset.

Responsibilities

• Perform comprehensive inspections of residential roofing systems to identify leaks, damage, install deficiencies, and potential failure points.
• Diagnose the source and root cause of water intrusion and other roofing concerns.
• Perform roofing repairs, maintenance, and corrective work per manufacturer specs and industry best practices.
• Inspect shingles, flashing, penetrations, decking, underlayment, ventilation, gutters, siding, and related exterior components.
• Evaluate roof penetrations and components associated with residential solar installations.
• Determine whether conditions can be repaired or require larger corrective work.
• Identify contributing workmanship, material, structural, ventilation, or exterior conditions.
• Develop clear repair recommendations and identify materials, labor, and resources required to complete the work.
• Complete quality-control inspections to verify workmanship and identify corrective actions.

Skills

Diagnostic mindset

Solution oriented

Clear communication

Independent field work

Attention to detail

Education

High school diploma or GED

Job description

Position Summary

The Roofing Service Technician is a skilled field professional responsible for investigating, diagnosing, repairing, and resolving residential roofing concerns. This position requires more than the ability to perform a repair. The ideal technician understands roofing systems as a whole and can identify the root cause of leaks, failures, and deficiencies, determine the appropriate corrective action, and complete or recommend a lasting solution.

Duties and Responsibilities

• Perform comprehensive inspections of residential roofing systems to identify leaks, damage, installation deficiencies, and potential failure points
• Diagnose the source and root cause of water intrusion and other roofing concerns
• Perform roofing repairs, maintenance, and corrective work according to manufacturer specifications and industry best practices
• Inspect shingles, flashing, penetrations, decking, underlayment, ventilation, gutters, siding, and related exterior components
• Evaluate roof penetrations and roofing components associated with residential solar installations
• Determine whether conditions can be appropriately repaired or require a larger scope of corrective work
• Identify workmanship, material, structural, ventilation, or exterior conditions that may be contributing to a concern
• Develop clear repair recommendations and identify materials, labor, and additional resources required to complete the work
• Complete quality-control inspections when needed to verify workmanship and identify corrective actions

Requirements and Qualifications

• High school diploma or GED required
• 5+ years of hands-on residential roofing experience strongly preferred
• Has strong hands-on knowledge of residential roofing systems, installation, repair, and troubleshooting
• Approaches service calls with a diagnostic and solution-oriented mindset
• Can distinguish between symptoms and the actual root cause of a roofing concern
• Is comfortable making sound technical decisions independently in the field
• Takes ownership of assigned work and follows concerns through to resolution
• Demonstrates strong workmanship and attention to detail
• Communicates technical findings clearly to customers and internal teams
• Collaborates effectively while remaining self-motivated and productive in the field
• Recognizes when a repair is sufficient and when a larger corrective solution should be recommended
• Takes pride in providing a safe, professional, and high-quality customer experience

Benefits

• 401k retirement planwith Roth option
• Dental insurance-free for "Employee Only" plan
• Medical insurance-free for "Employee Only" plan
• Vision Insurance-free for "Employee Only" plan
• Paid time off
• Disability insurance
• Life insurance