Roofing Technician

sunnymac-careers; Wilmington (DE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k with Roth option

Dental insurance

Medical insurance

Vision insurance

Paid time off

Disability insurance

Life insurance

Job summary

SunnyMac Solar is seeking a Roofing Service Technician to inspect, diagnose, repair, and resolve residential roofing concerns tied to solar installations. The ideal candidate will understand roofing systems as a whole and identify root causes of leaks, determine corrective actions, and complete durable solutions.

The role requires hands-on field work, strong diagnostics, independent decision making, and excellent communication with customers and internal teams.

Qualifications

• High school diploma or GED required.
• 5+ years of hands-on residential roofing experience strongly preferred.
• Strong knowledge of residential roofing systems, installation, repair, and troubleshooting.
• Diagnostic and solution-oriented mindset for service calls.
• Ability to identify root causes and distinguish symptoms from issues.
• Ability to work independently, own assigned tasks, and communicate findings clearly.
• Commitment to safe, high-quality customer experience.

Responsibilities

• Perform comprehensive inspections to identify leaks and damage.
• Diagnose source and root cause of water intrusion.
• Repair and maintain roofing per specs and best practices.
• Inspect shingles, flashing, decking, and venting.
• Develop repair recommendations with required materials and labor.
• Conduct quality-control inspections to verify workmanship.

Skills

Roofing experience

Diagnostic thinking

Root cause analysis

Independent decision making

Customer communication

Attention to detail

Safety awareness

Education

High school diploma or GED

Job description

EMPLOYER SUMMARY

At SunnyMac Solar, we've been at the forefront of sustainable energy solutions for the past 15 years. Founded with a vision to make clean energy accessible to all, our journey has been marked by accelerated growth and unwavering commitment to our core values. As a leader in the residential solar industry, we take pride in our stable foundation, driven by a dedicated leadership team deeply invested in shaping a brighter, more sustainable future.

Guided by ethical principles and a customer first approach, we understand that our people are the driving force behind our success. Our growth is not just measured by our achievements, but by the positive impact we make on the lives of our customers, communities, and team members. As we continue to expand, we're seeking passionate individuals to join our team and contribute to our shared mission of driving environmental stewardship through innovative solar solutions.

Position Summary

The Roofing Service Technician is a skilled field professional responsible for investigating, diagnosing, repairing, and resolving residential roofing concerns. This position requires more than the ability to perform a repair. The ideal technician understands roofing systems as a whole and can identify the root cause of leaks, failures, and deficiencies, determine the appropriate corrective action, and complete or recommend a lasting solution.

Duties and Responsibilities

• Perform comprehensive inspections of residential roofing systems to identify leaks, damage, installation deficiencies, and potential failure points
• Diagnose the source and root cause of water intrusion and other roofing concerns
• Perform roofing repairs, maintenance, and corrective work according to manufacturer specifications and industry best practices
• Inspect shingles, flashing, penetrations, decking, underlayment, ventilation, gutters, siding, and related exterior components
• Evaluate roof penetrations and roofing components associated with residential solar installations
• Determine whether conditions can be appropriately repaired or require a larger scope of corrective work
• Identify workmanship, material, structural, ventilation, or exterior conditions that may be contributing to a concern
• Develop clear repair recommendations and identify materials, labor, and additional resources required to complete the work
• Complete quality-control inspections when needed to verify workmanship and identify corrective actions

Requirements and Qualifications

• High school diploma or GED required
• 5+ years of hands-on residential roofing experience strongly preferred
• Has strong hands-on knowledge of residential roofing systems, installation, repair, and troubleshooting
• Approaches service calls with a diagnostic and solution-oriented mindset
• Can distinguish between symptoms and the actual root cause of a roofing concern
• Is comfortable making sound technical decisions independently in the field
• Takes ownership of assigned work and follows concerns through to resolution
• Demonstrates strong workmanship and attention to detail
• Communicates technical findings clearly to customers and internal teams
• Collaborates effectively while remaining self-motivated and productive in the field
• Recognizes when a repair is sufficient and when a larger corrective solution should be recommended
• Takes pride in providing a safe, professional, and high-quality customer experience

Benefits

• 401k retirement planwith Roth option
• Dental insurance-free for "Employee Only" plan
• Medical insurance-free for "Employee Only" plan
• Vision Insurance-free for "Employee Only" plan
• Paid time off
• Disability insurance
• Life insurance