ROK-BARTENDER-MUNCH-PT

Rocky Gap Casino Resort; Flintstone (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Plan with match

Paid time off

Job summary

Rocky Gap Casino Resort in Maryland is seeking a Beverage Server to provide friendly, prompt service to guests and restaurant staff.

Responsibilities include mixing and serving drinks, taking orders, handling cash and payments, maintaining a clean bar, and ensuring compliance with health and safety standards.

Candidates must be at least 21, able to pass background checks, and have strong English communication.

Qualifications

• Excellent communication and polite presentation at all times.
• Ability to work with teammates in an efficient manner.
• Ability to perform basic arithmetic including addition and subtraction.
• Proven experience providing high level guest service.
• Reading, writing, and understanding English instructions.

Responsibilities

• Mixes and serves alcoholic and non-alcoholic beverages according to recipes.
• Serves beverages to Beverage/Food Servers promptly and efficiently.
• Takes and fills food and drink orders and maintains a clean dining area.
• Receives and records liquor store and supplies, and maintains bar stock.
• Maintains a neat, clean bar station and enforces responsible alcohol service guidelines.
• Monitors guest alcohol consumption and enforces laws and company policies.

Skills

Guest service

Teamwork

Excellent communication

Math skills

English literacy

Education

High School Diploma

High School Diploma or equivalent

Job description

Responsible for the beverage service to guests and servers ensuring efficient and prompt service for restaurant guests.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Mixes and serves alcoholic beverage and/or non-alcoholic beverages according to established recipes and procedures.
• Mixes and serves beverages in a service station capacity to Beverage/Food Servers in a prompt and efficient manner.
• Takes and fills all food and drink orders and assists in maintaining guests dining area in a clean and neat manner.
• Receives, issues and keeps necessary records of liquor store and supplies.
• Maintains a neat and clean bar station on a continual basis.
• Has knowledge of all Gaming and beverage regulations.
• Monitors guest alcohol consumption and responds accordingly.
• Keeps sight lines neat and organized.
• Ensures no drinks are served unless entered into POS system.
• Receives payment from food and beverage guests/servers in a prompt and courteous manner.
• Adheres to established cash control policies and procedures.
• Requests identification from guests when legal age is in question.
• Answers any guest questions and directs concerns to appropriate management.
• Assists in maintaining standards of health, safety, and sanitation.
• Completes side work, set up or closing duties as assigned.
• Follows all responsible alcohol service guidelines to help assist with guests’ responsible consumption.
• All other duties as assigned.

REPORTING LINE

You will report directly to the Food & Beverage Supervisor and then the Food & Beverage Manager.

QUALIFICATION REQUIREMENTS

• Must have excellent communication skills, be polite, and present a neat appearance at all times.
• The ability to work with others as a team in an efficient manner.
• The ability to apply common sense reasoning to variety of situations
• Proven experience providing high level of guest service
• The ability to add and subtract two-digit numbers and to multiply and divide
• The ability to read, write, comprehend simple instructions, short correspondence, and memos in English
• The availability to work all shifts.
• The ability to work in a fast–paced environment and stressful situations.
• Must be at least 21 years old.
• Must be able to pass a background investigation and obtain and maintain all work cards as required by the company.
• The ability to verify the right to work in the United States.

EDUCATIONAL AND/OR EXPERIENCE

High School Diploma or equivalent preferred. A minimum of two to three years of experience preferred.

PHYSICAL DEMANDS

Ability to stand, walk, and move throughout the property for prolonged periods of time. Ability to push, pull, bend, reach, squat, kneel, crawl, twist, sit, climb, balance, carry and lift to 50 lbs. Constant use of hearing, speech, vision (including distinguishing between shades of color), radios, and tools or equipment requiring a high degree of dexterity.

WORK ENVIRONMENT

Will be exposed to working in a noisy environment and seasonal elements.

Our company offers a fun work environment, opportunities for professional growth, paid time off accrual and benefits, including single or family health, vision, and dental benefits, and access to emergency care for eligible team members. 401(k) plan with match available for permanent positions after 90 days.

Potential to earn tips and/or commissions.