ROI Medical Records Specialist - On Site

MRO; Atlanta (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading medical records management company in Atlanta seeks an ROI Medical Records Specialist to handle Release of Information requests on-site. The role involves determining records to be released, responding to customer inquiries, and ensuring compliance with HIPAA regulations. Candidates should have strong communication skills, attention to detail, and a High School Diploma/GED. A professional work environment is fostered, emphasizing independence and dependability.

Benefits

Outstanding work environment

Equal Opportunity Employer

Qualifications

• One or more years experience entering data into computer systems.
• Ability to work independently and meet production goals.
• Proven track record of dependability.

Responsibilities

• Determine records to be released according to HIPAA guidelines.
• Answer phone calls concerning various ROI issues.
• Log medical record requests into ROI On-Line database.
• Scan medical records into ROI On-Line database.

Skills

Proficiency using computer applications

Strong verbal communication skills

Attention to detail

Education

High School Diploma/GED

Job description

ROI Medical Records Specialist - On Site

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests.

• This is an On Site position.

TASKS AND RESPONSIBILITIES

• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
• Answer phone calls concerning various ROI issues.
• If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
• If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
• Logs medical record requests into ROI On-Line database.
• Scans medical records into ROI On-Line database.
• Complies with site facility policies and regulations.
• At specified sites, responsible for handling and recording cash payments for requests.
• Other duties as assigned.

SKILLS|EXPERIENCE

• Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
• Demonstrates the ability to work independently and meet production goals established by MRO.
• Strong verbal communication skills; demonstrated success responding to customer inquiries.
• Demonstrates success working in an environment that requires attention to detail.
• Proven track record of dependability.
• High School Diploma/GED required.
• Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.
• Knowledge of medical terminology is a plus.
• Knowledge of HIPAA regulations is preferred.
• This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com.

MRO is an Equal Opportunity Employer.