Rogue Valley stores- Full time

Grange Co-op; Ashland (OR); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Grange Co-op in Ashland, Oregon is seeking a Store Supervisor to ensure superior customer service, oversee location in the absence of the manager, and maintain merchandising standards.

Responsibilities include directing daily tasks, scheduling, coaching staff, cycle counts, openings/closes, cash handling, and communicating across teams to keep operations smooth.

Formación

• Associate degree or 6 months to 1 year related experience.
• Ability to supervise in the absence of the location manager or assistant manager.
• Strong communication and interpersonal skills.
• Ability to plan, organize and prioritize projects.

Responsabilidades

• Manage store operations in the absence of the location manager or assistant manager to ensure high customer service levels.
• Direct daily tasks and schedules for location staff.
• Coach staff and review performance; provide feedback and development opportunities.
• Oversee merchandising, signing, safety, and product rotation; maintain presentation standards.
• Balance cash drawer, prepare change orders, and handle opening/closing procedures.
• Coordinate with teams through clear communication and ensure adherence to company policies.

Conocimientos

Customer service

Supervisory/mgmt

Leadership

Communication

Planning & organizing

Educación

Associate’s degree (A.A.) or equivalent

6 months to 1 year related experience

Descripción del empleo

GENERAL PURPOSE OF JOB

To ensure a superior level of customer service; to supervise location in the absence of the location manager or assistant manager; to maintain the quality of merchandising and product presentation within the location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• In the absence of the location manager or assistant manager, managing the store in a way that ensures that customers receive the highest level of service
• Make break schedules and complete times sheets
• Direct personnel in their daily tasks assigned by the location management
• Ensure personnel stay on task through proper follow up and delegation
• Review staff performance and offer constructive feedback or coaching
• Train and develop employees to achieve success in their current roles while preparing them for future growth
• Participate in ad set, inventory, freight flow, and cycle count processes
• Approve returns and discounts in the absence of the location manager or assistant manager
• Ensure that the store is recovered, merchandise is faced, and product rotation occurs on dated goods
• Review all company and store communications to effectively communicate and coordinate information across teams, ensuring messages are understood and directed to the appropriate individuals.
• Ensure that signing, displays, and safety concerns are addressed and corrected
• Perform opening and closing procedures
• Balance cash drawer and safe daily and complete change orders weekly
• Offer assistance and support to location personnel
• Sales floor time should be 80% or more of your scheduled shift
• Perform other tasks and duties as requested by supervising manager

SUPERVISORY RESPONSIBILITIES

• This position has supervisory responsibilities over location personnel in the absence of the location manager or assistant manager

EDUCATION AND/OR EXPERIENCE

• Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization

MATHEMATICAL SKILLS

• Ability to work calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic algebra and geometry

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

OTHER SKILLS AND/OR ATTRIBUTES

• Strong communication and interpersonal skills
• Ability to work independently with minimal supervision and guidance
• Ability to effectively plan, organize and prioritize projects
• Independent judgment and decision making abilities
• High level of integrity
• Ability to perform effectively in both individual and team environments
• Comprehensive understanding of the company and its products and services
• Excellent prioritization and organizational abilities

Bilingual candidates encouraged to apply!