Robotics Maintenance & Field Service Technician II / III

Tutor; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Employer-covered health insurance

401(k)

Unlimited PTO

Job summary

Tutor is an AI robotics company that builds and deploys autonomous robots in factories and warehouses. In this field service role, you will travel across the Southeast, owning your territory from metro Atlanta to Doral/Miami and the Carolinas, serving customers directly with no office overhead and acting as the face of Tutor on site.

You’ll perform hands-on electrical, software, and mechanical work daily, root-causing failures and feeding insights back to product teams.

Qualifications

• Strong electrical skills—reading schematics and wiring diagrams.
• Hands-on diagnostic abilities with mechanics and software.
• Ability to diagnose and root-cause electromechanical issues.

Responsibilities

• Deploy, maintain, troubleshoot, and repair robots at customer sites.
• Travel across Southeast; own territory and schedule.
• Provide field service support with minimal supervision.

Skills

Electrical

Software comfort

Mechanical intuition

Diagnostics

Troubleshooting

Tools

Linux

ROS

Python

Bash

Job description

Also a fit if you've worked as: Maintenance Technician · Field Service Engineer · Automation Technician · Robotics Technician · Mechatronics Technician

What you'll do

Deploy, maintain, troubleshoot, and repair advanced robots running in customer facilities across the Southeast. You own your territory: metro Atlanta (Fairburn, Buford, Social Circle), plus travel to Florida (Doral/Miami) and the Carolinas (Raleigh, NC; Fountain Inn, SC). No office, no manager on your shoulder — you're the face of Tutor to your customers and the person they call when something breaks. Every failure you root-cause feeds straight into the next generation of the product.

Hands-on electrical, software, and mechanical work, every day. This is a traveling field service role, not a desk job.

About Tutor

Tutor is an AI robotics company that builds and deploys autonomous robots directly into the factories and warehouses that need them. We believe general-purpose robots will be built in our lifetimes, and that real-world deployment is how the technology gets better. Every person on our team is trusted to own real problems and have real impact.

What we\'re looking for

We hire for mindset over credentials — self-direction, accountability, and a real love of solving hard technical problems matter more than any specific stack.

• Strong electrical skills — reading schematics and wiring diagrams, tracing faults, working with motors, sensors, actuators, drives, and low-voltage control
• Software comfort — reading logs, running diagnostics, Linux/command line, basic scripting, networking fundamentals (or the ability to learn fast)
• Genuinely hands-on — strong mechanical intuition and real skill with hand tools, power tools, and diagnostic equipment
• Experience maintaining, repairing, or deploying electromechanical systems: robotics, industrial automation, conveyors, AGVs/AMRs, CNC, packaging equipment, or similar
• Able to root-cause a failure and drive it to resolution — not just swap parts
• Solid documentation habits and strong async communication (Slack)
• Comfortable owning customer relationships solo and figuring out ambiguous situations without a playbook
• Willing to travel ~75% and manage your own schedule and routes
• Based in metro Atlanta (or willing to relocate)
• Valid driver's license and U.S. work authorization

Level II: ~2+ years with industrial automation, robotics, conveyors, packaging equipment, AGVs/AMRs, CNC, or similar.

Level III: ~5+ years, with a track record of leading tough diagnostics and being the person peers escalate to.

Nice to have

Linux · ROS · networking · scripting (Python/Bash) · robotics or automation experience · field service experience · bilingual (English/Spanish) · military technical background · startup experience · fabrication/machining/welding/3D printing.

• $80,000 – $120,000/year

Fully employer-covered health insurance, managed 401(k), unlimited PTO and holidays, regular in-office meals. Low-ego culture where people are trusted to take ownership. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.