Robotics Field Engineer

Symbotic LLC; Wilmington (MA); On-site; USD 82,000 - 113,300; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401K

Paid Time Off (PTO)

Job summary

Symbotic LLC is seeking a Robotics Field Engineer to join our Mobile Robots Engineering team. This role involves providing support for mobile robots deployed at customer locations while resolving complex technical issues. The ideal candidate will have a bachelor's degree in robotics or engineering and hands-on experience with electromechanical systems.

You’ll work closely with engineering teams to enhance system reliability and efficiency, collaborating on advanced robotics and automation solutions.

Qualifications

• Demonstrated ability to troubleshoot electrical, mechanical, and software systems.
• Hands-on experience designing complex robotic/electromechanical systems.
• Experience in providing engineering services on site with complex robotic systems.

Responsibilities

• Troubleshoot and resolve complex technical issues in real‑time.
• Provide technical guidance to maintenance teams for system diagnostics.
• Collaborate with engineering design teams to develop and refine system architecture.

Skills

Mechatronics

Embedded systems

Sensor integration

Troubleshooting

Technical guidance

Education

Bachelor’s degree in robotics or engineering field

Tools

Drivetrain systems

PCBAs

Job description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed, and flexibility.

What we need

We are looking for a Robotics Field Engineer to join our Mobile Robots Engineering team within our Core Engineering org. Your job will be to provide engineering support for mobile robots at customer sites.

What we do

At the forefront of technological innovation in robotics and automation, our Hardware Engineering team is dedicated to developing cutting‑edge solutions that revolutionize industrial applications. We blend advanced robotics with automation to design systems that are innovative, robust, and scalable, capable of operating efficiently across various industrial settings. Our work encompasses mechanical design, electrical engineering, and software integration, ensuring that every product meets the highest standards of quality and performance.

What you’ll do

• Troubleshoot and resolve complex technical issues in real‑time, utilizing expertise in mechatronics, embedded systems, and sensor integration.
• Provide technical guidance to maintenance teams for system diagnostics and component‑level repairs.
• Oversee the development and execution of detailed test plans, including setting milestones and defining requirements for advanced tools, instrumentation, and capital equipment necessary for robotics system validation and field performance assessments.
• Coordinate engineering campaigns for field upgrades, focusing on hardware and software enhancements to improve robotic system reliability, autonomy, and operational efficiency.
• Collaborate with engineering design teams to develop and refine system architecture, leveraging expertise in kinematics, real‑time control algorithms, and AI‑based decision‑making systems.
• Act as the primary technical liaison between stakeholders, including senior leadership, R&D teams, and external partners.
• Provide detailed updates on system diagnostics, root cause analyses, and potential technical fixes.
• Partner closely with internal engineering teams, including systems engineers and robotics software developers, as well as external operations and maintenance teams, ensuring seamless integration and performance optimization of deployed robotics systems.
• Engage in cross‑functional collaboration with engineering development teams, offering data‑driven insights to inform design decisions and enhance the next generation of robotics technologies.

What you’ll need

• Bachelor’s degree in robotics or an engineering field or equivalent professional experience.
• Experience in providing engineering services on site with complex robotic, automotive, or electromechanical systems.
• Demonstrated ability to troubleshoot electrical, mechanical, and software systems to identify the root cause of issues.
• Hands‑on experience designing complex robotic/electromechanical systems.
• Experience with drivetrain systems, PCBAs, and other electromechanical components and systems.
• Ability to travel up to 20%.

Our environment

Up to 20% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi‑weekly basis if needed.

Equal Opportunity Employer

Symbotic is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Compensation

The base range for this position in the posted location is $82,000.00 - $113,300.00; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO, and/or other benefits.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end‑to‑end, AI‑powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next‑gen technology, high‑density storage, and machine learning, we solve today’s complex distribution challenges, enabling companies to move goods with unmatched speed, agility, accuracy, and efficiency. As the backbone of commerce, the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers.