Robot Field Technician

Service Robot Co.; Oak Ridge (TN); On-site; USD 34,000 - 76,000; Full time

Job summary

Service Robot Co. seeks a field service technician to visit customer sites in Oak Ridge, TN, to install, maintain, and repair commercial robots. The role blends on-site work with remote support from a specialist.

You will diagnose mechanical, electrical, and software issues, perform scheduled maintenance, and document visits with photos and customer sign-off while keeping tools organized and adhering to safety procedures.

Qualifications

• Field service or equipment maintenance experience.
• Reliable, communicates clearly, and keeps accurate records.
• Willing to ask for help and report mistakes.
• Able to travel to customer sites in varying weather and lift up to 50 lbs.

Responsibilities

• Visit customer sites to install, maintain, and repair robots.
• Diagnose mechanical, electrical, and software issues.
• Carry out scheduled maintenance.
• Record visits with photos, notes and customer sign-off.
• Keep tools and spare parts organized.
• Follow site and equipment safety procedures.

Skills

Field service

Communication

Documentation

Problem solving

Tools

Robotics maintenance

Electrical testing

Low-voltage work

Job description

Oak Ridge, Tennessee | Field work | Contract, paid per work order | $25 to $55 per hour

About Service Robot Co.

Service Robot Co. helps businesses across all 50 states choose, deploy and maintain commercial robots, with 24/7 support. We supply all types of robots for all types of automation. We handle site assessments, robot selection, installation, system integration and team training. Purchase, financing and rental options are available, backed by ongoing maintenance and repairs. One partner from your first consultation through everyday operation.

The role

Visit customer sites to install, maintain, and repair commercial robots. You will work on site with support from a remote specialist.

What you will do

• Install robots and check that they work correctly.
• Find and fix mechanical, electrical, and software problems.
• Carry out scheduled maintenance.
• Explain the problem and the repair to the customer.
• Record each visit with photos, job notes, and customer sign-off.
• Keep your tools and spare parts ready.
• Follow site and equipment safety procedures.

What we are looking for

• Practical experience fixing or maintaining equipment. Field service, appliance repair, low-voltage work, and facilities maintenance are useful backgrounds.
• Reliability, clear communication, and accurate job records.
• Willingness to ask for help and report mistakes.
• Availability to drive to customer sites, work in different weather conditions, and lift equipment weighing up to 50 lbs.

Previous Robotics Experience Is Not Required.

Training

You will complete an online course through our Service Robot Co. Academy, followed by in-person training and the industry certifications needed for this role. The Academy is certificate training that we subsidize. Your first job is paid, with a specialist supporting you remotely.