Robot Field Technician

Service Robot Co.; Cleveland (OH); On-site; USD 34,000 - 76,000; Full time

Job summary

Service Robot Co. in Cleveland, Ohio is seeking a field service technician to install, maintain, and repair commercial robots at customer sites. You will work on site with remote support and be paid per completed work order.

You will perform installs, diagnose mechanical, electrical, and software issues, carry out scheduled maintenance, document visits with photos and notes, and follow safety procedures. Training includes online coursework and in-person sessions.

Qualifications

• Practical experience fixing or maintaining equipment.
• Field service, appliance repair, low-voltage work, and facilities maintenance backgrounds are useful.

Responsibilities

• Install robots and check that they work correctly.
• Find and fix mechanical, electrical, and software problems.
• Carry out scheduled maintenance.
• Explain the problem and the repair to the customer.
• Record each visit with photos, job notes, and customer sign-off.
• Keep your tools and spare parts ready.
• Follow site and equipment safety procedures.

Skills

Field service

Appliance repair

Low-voltage work

Facilities maintenance

Clear communication

Accurate job records

Job description

Cleveland, Ohio | Field work | Contract, paid per work order | $25 to $55 per hour

About Service Robot Co.

Service Robot Co. helps businesses across all 50 states choose, deploy and maintain commercial robots, with 24/7 support. We supply all types of robots for all types of automation. We handle site assessments, robot selection, installation, system integration and team training. Purchase, financing and rental options are available, backed by ongoing maintenance and repairs. One partner from your first consultation through everyday operation.

The role

Visit customer sites to install, maintain, and repair commercial robots. You will work on site with support from a remote specialist.

What you will do

• Install robots and check that they work correctly.
• Find and fix mechanical, electrical, and software problems.
• Carry out scheduled maintenance.
• Explain the problem and the repair to the customer.
• Record each visit with photos, job notes, and customer sign-off.
• Keep your tools and spare parts ready.
• Follow site and equipment safety procedures.

What we are looking for

• Practical experience fixing or maintaining equipment. Field service, appliance repair, low-voltage work, and facilities maintenance are useful backgrounds.
• Reliability, clear communication, and accurate job records.
• Willingness to ask for help and report mistakes.
• Availability to drive to customer sites, work in different weather conditions, and lift equipment weighing up to 50 lbs.

Previous Robotics Experience Is Not Required.

Training

You will complete an online course through our Service Robot Co. Academy, followed by in-person training and the industry certifications needed for this role. The Academy is certificate training that we subsidize. Your first job is paid, with a specialist supporting you remotely.

Share your work

If you have a resume, portfolio, project links, photos, videos, or other examples of your work, please include them with your application. We would like to see something you have built, fixed, installed, or worked on. Work from a job, a course, or a personal project is welcome. Share only material you have permission to share. These are optional, so you can still apply if you do not have them.