roaster operator, Starbucks Reserve Chicago

Starbucks; Chicago (IL); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer match

Paid vacation and sick time

Tuition coverage through Arizona State University

Job summary

A leading coffee retailer in Chicago is seeking a Roaster Operator to operate the coffee roasting system at its Reserve Roastery. The role includes engaging with customers during the roasting process and ensuring compliance with food safety standards. Candidates should have experience with processing equipment and a passion for coffee. This full-time position offers competitive benefits and a dynamic working environment.

Qualifications

• 3 years experience in operation of processing equipment.
• 2 years experience gathering and reporting operational metrics.
• Preferred 2 years in roasting or grinding manufacturing platforms.
• 2 years experience in a regulated food environment.
• 1 year performing quality tests.

Responsibilities

• Operate the Advanced Coffee Roasting System.
• Conduct preventive maintenance and sanitation procedures.
• Maintain records for food safety and quality processes.
• Engage customers about the roasting process.
• Provide legendary customer service.

Skills

Operation of processing equipment using computer-based control systems

Gathering, recording and reporting on operational and quality metrics

Operation of manufacturing platforms

Regulated food manufacturing environment

Performing quality tests using analytical tools

Job description

roaster operator, Starbucks Reserve Chicago

Join to apply for the roaster operator, Starbucks Reserve Chicago role at Starbucks

This role contributes to Starbucks' success by operating the coffee roasting system at Starbucks Reserve Roastery in Chicago. In addition to roasting the world's finest coffee, you will support the operation with autonomous maintenance, inventory management, and engage with customers during the roasting process.

Base pay range

$30.75/yr - $42.70/yr

Responsibilities

• Operate the green and roasted coffee platforms of the Advanced Coffee Roasting System (ACRS).
• Audit and document silo and system status and other quality benchmarks.
• Perform troubleshooting, preventive maintenance, and sanitation procedures.
• Conduct internal recall investigations for products not meeting specifications.
• Ensure compliance with Starbucks roast profiles.
• Participate in tastings (cuppings) to develop and maintain coffee expertise.
• Maintain regular and consistent attendance and punctuality.
• Assess current and future schedule requirements against actual loading, roasting, and packaging status. Work with supervisor to modify the roasting schedule as needed to support immediate and future packaging requirements.
• Maintain records for food defense, food safety, quality, and safety processes.
• Support cost reduction goals by identifying and acting upon potential roadblocks and process improvements to reduce downtime, scrap, and product not meeting specifications. Re-blend coffee in accordance with established guidelines.
• Engage with customers and partners to educate and excite them about the roasting process.
• Demonstrate passion for coffee and convey that excitement to customers and partners.
• Operate the roasters manually to provide an ‘Artisan’ roasting experience. This requires roasting without controls while proactively engaging with others.
• Conduct coffee education workshops for the public.
• Utilize sample roasters to roast small batch coffees or to train customers on roasting progression.
• Order and receive all needed materials in partnership with supervisor.
• Provide legendary customer service.

Qualifications

• Operation of processing equipment using computer-based control systems (3 years).
• Gathering, recording and reporting on operational and quality metrics (2 years).
• Operation of manufacturing platforms (roasting, grinding, green coffee delivery or roasted coffee delivery) (2 years). Preferred.
• Regulated food manufacturing environment (2 years).
• Performing quality tests using analytical tools (1 year).

Benefits

As a Starbucks partner, you and your family will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners also enjoy short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time, eight paid holidays, and two personal days per year.

Starbucks offers a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), an equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools.

Students can take advantage of 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and other educational opportunities.

Additional benefits include backup care, DACA reimbursement, and compliance with applicable state and local leave laws, such as the Colorado Healthy Families and Workplaces Act.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Distribution and Manufacturing

Industries

Manufacturing, Food and Beverage Services, and Retail

Equal Employment Opportunity

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.