Road Supervisor (Paratransit)

Transdev North America, Inc.; Allentown (Lehigh County); Presencial; USD 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Vacation: Two weeks per calendar year

Sick: Five days per calendar year

Holidays: 7 company-paid holidays, 4浮

401(k), medical, dental and vision, LT

Descripción de la vacante

Transdev in Allentown is seeking a Road Supervisor to support paratransit operators in the field and help keep our services safe, efficient, and reliable. Reporting directly to the Safety Manager, the Road Supervisor responds to service disruptions and accidents, prepares reports, and helps ensure compliance with company policies and regulatory requirements.

The role also coaches operators on safe driving practices and helps them deliver excellent customer service to riders and clients.

Formación

• Minimum 2 years in transportation with emphasis on safety.
• Must be able to work rotating weekend on-call shifts.
• Knowledge of DOT/FTA regulations and safety reporting.

Responsabilidades

• Respond to service disruptions and accidents with a safety-first mindset.
• Develop and host driver training and safety courses; retrain drivers after incidents.
• Schedule daily activities, submit evaluation reports to local management.
• Conduct on-site accident investigations and prepare reports.

Conocimientos

Safety training

Supervision

Customer service

Driver coaching

Educación

High School Diploma or equivalent

Descripción del empleo

Our Transdev team in Allentown is hiring a Road Supervisor to support paratransit operators in the field and help keep our services safe, efficient, and reliable. Reporting directly to the Safety Manager, the Road Supervisor responds to service disruptions and accidents, prepares reports, and helps ensure compliance with company policies and regulatory requirements. The Road Supervisor also coaches operators on safe driving practices and helps them deliver excellent customer service.

Transdev is proud to offer:

• Competitive compensation package of $21.50 - $23.50 maximum per hour

Benefits Include:

• Paid Time Off
• Vacation: Two (2) weeks per calendar year
• Sick: Five (5) days, per calendar year
• Holidays: 7 company-paid holidays, 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Responsibilities:

• Always demonstrate a \"safety first\" mindset.
• Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.
• Day to day scheduling, counseling, and submitting evaluation reports to local management.
• Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents.
• Observe drivers on the road - correct safety problems on the scene while documenting violations.
• Liaison between drivers and both the customers and organization in customer service concerns.
• Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.
• Assist Safety Manager with DOT/FTA compliance - drug testing and recordkeeping.
• Serve on a rotating weekend on-call schedule and respond to operational issues as they arise during assigned on-call periods.
• Completes paratransit trips and routes as needed for business demands in revenue service vehicle.
• Other duties as required.

Requirements:

• At least 21 years old with a high school diploma or equivalent. Degree preferred.
• A valid driver's license in good standing.
• Must have a minimum of 2 years' experience in the transportation industry with emphasis on safety.
• Must be available to work rotating weekend on-call assignments.
• 2-3 years supervisory experience, preferred.
• Knowledge of state and local regulations/guidelines, inclusive of DOT and FTA.
• Ability to interpret and initiate policies and procedures.
• Considerable knowledge of and ability to use personnel computers and related software.
• Demonstrate ability to identify and understand problems and to determine the appropriate measures it takes to solve problems.
• Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others.
• Excellent communication skills both written and oral.
• Ability to manage customer relationships, provide strong customer service skills and work in a fast-paced team environment.
• Proven organization skills, understanding importance of prioritizing effectively and managing multiple tasks in an environment with ever competing demands.

Physical Demands:

• 10% of work is accomplished in doors and in air conditioned or well-ventilated facilities.
• 90% of work is accomplished outside in varying temperature, weather, and humidity conditions; most work is performed alone and in remote locations.
• Frequently stands and walks; ability to sit for up to three hours; walk for long distances and on possible sloped ground or slippery and uneven surfaces; normal manual dexterity and eye-hand coordination; ability to lift material weighing up to 50 lbs. with assistance; ability to bend, stoop, kneel, crawl, and crouch; and corrected hearing and vision to normal range; verbal communication.
• Exposure to heavy traffic areas while performing the duties of the job.
• Exposure to considerable amounts of dust, vehicle fumes and noise.
• Must be able to travel for company training, meeting or support missions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy

Job Category: Management

Job Type: Full Time

Req ID: 9517

Pay Group: X60

Cost Center: 218

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.