Road Supervisor

MV Transportation; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

MV Transportation is seeking a Road Supervisor to monitor street operations in accordance with client, operations, and safety requirements. The role involves site checks, road observations, and ensuring on-time performance while maintaining safety standards.

You will support dispatch, maintenance, and field staff, fill shifts as needed, and ensure all drivers are fit for duty with proper licensing. Prior passenger transport experience is preferred.

Qualifications

• High School diploma or equivalent required.
• Certifications per local contract requirements.
• Previous passenger transportation in current project or similar environment required.
• Previous training or field supervision experience preferred.
• Excellent safety and service record.
• Knowledge of local training program and operations.
• Familiarization with service area.
• Knowledge of client and service performance requirements.
• Ability to manage emergency situations.
• Knowledge of project vehicles, components and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs.
• Ability to read, write and speak English.
• Ability to communicate effectively with all departments.
• Ability to work independently and objectively.

Responsibilities

• Conduct site checks and road observations; document findings.
• Conduct wheelchair securement and vehicle cleanliness checks.
• Monitor street operations for on-time performance and schedule adherence.
• Provide customer information for site personnel and at locations.
• Respond to accidents and incidents; assist in resuming service.
• Accompany operators to medical facilities after accidents.
• Fill vacant shifts to ensure full service delivery.
• Conduct gate checks at pull-out/pull-in times; complete paperwork.
• Identify potential rerouting due to traffic or incidents.
• Ensure operators are fit for duty and properly licensed.
• Assist operators with service or passenger problems.
• Assist dispatch and maintenance with field vehicle changes.
• Provide safety feedback to operations; identify hazards.
• Assist in determining preventability of accidents and training needs.
• Accurately document field observations and maintain files.

Skills

Passenger transport experience

Field supervision

Safety awareness

Communication

Independent work

Emergency management

Area knowledge

English proficiency

Problem solving

Team coordination

Report writing

Attention to detail

Policy compliance

Education

High School diploma or equivalent

Certifications per local contract requirements

Job description

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Responsibilities

MV Transportation is seeking a Road Supervisor. The Road Supervisor will monitor street operations according to client, operations, and safety department requirements.

Job Responsibilities

• Conduct site checks and road observations according to client and local policy. Document findings accordingly and provide necessary reports to project staff.
• Conduct wheelchair securement and vehicle cleanliness checks on in service vehicles.
• Monitor street operations for on-time performance and schedule and route adherence.
• Provide customer information for site personnel and at key locations.
• Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to contract specifications and minimizing passenger disruptions.
• Accompany operators to medical facilities as required after accident or injury, ensure proper administration of post-accident drug and alcohol testing.
• Fill vacant shifts as necessary to ensure full service delivery.
• Conduct gate checks at pull-out or pull-in times ensuring on-time service and proper completion of necessary paperwork including manifests and pre- and post-trip inspections.
• Identify potential rerouting required as a result of traffic, construction or accident situations.
• Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
• Assist operators with service or passenger problems.
• Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
• Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures.
• Assist in determination of preventability of accidents and incidents and make recommendations for future training based on individual events or on system trends.
• Accurately document all field observations and ensure file maintenance.

Qualifications

Talent Requirements:

• High School diploma or equivalent.
• Certifications according to local contract requirements.
• Previous passenger transportation in current project or similar environment required.
• Previous training and/or field supervision experience preferred but not required.
• Excellent safety and service record.
• Knowledge of local training program and local operations.
• Familiarization with service area.
• Knowledge of client and service performance requirements.
• Ability to manage emergency situations.
• Knowledge of project specific vehicles, components and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs and policies.
• Ability to read, write and speak English.
• Ability to communicate effectively and work with all departments.
• Ability to work independently and objectively.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.