Road Supervisor

Fountain; Chicago (IL); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Exceptional Medical Insurance

401(k) with employer match

Competitive compensation packages

Employee Assistance Program (EAP)

Job summary

A leading transportation company based in Chicago is seeking an Operations Manager to supervise bus operations and ensure compliance with safety requirements. The ideal candidate must hold a Commercial Driver’s License with a Passenger Endorsement and have at least 5 years of operations management experience. Responsibilities include overseeing daily operator activities, providing support for various issues, and creating a positive work environment. Competitive benefits include medical and dental insurance, a 401(k) with employer match, and paid time off.

Qualifications

• Must have open availability and a flexible schedule.
• Experience in managing transit operations is preferred.

Responsibilities

• Supervise daily activities of operators for safety compliance.
• Provide guidance and support to operators regarding various issues.
• Foster a positive work environment through coaching.
• Monitor on-time performance and submit required reports.
• Discuss policy breaches with the Operations Manager.
• Collect and audit employee DVIs.
• Evaluate performance of direct-report personnel.

Skills

Multitasking

Attention to detail

Self-motivated

Problem solving

Microsoft Office Suite

Interpersonal skills

Communication skills

Education

Commercial Driver’s License with Passenger Endorsement

Minimum 5+ years of experience in Operations Management

Job description

Location and Compensation

Address: 2005 W 43rd St, Chicago, IL 60609, USA

Compensation: $26.00/hour

Job Description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents.

Duties and Responsibilities

• Supervises day‑to‑day activities of operators to ensure compliance with operational requirements for safe bus operations including compliance with corporate safety training processes and practices
• Provides support, advice and guidance to operators in responding to a variety of issues (e.g. customer complaints, bus and/or worker safety, time‑off requests), assessing situations and determining appropriate course of action (e.g. additional training, counseling) to prevent further occurrences in the future
• Ensures a positive work environment for operators by providing coaching, mentoring and non‑safety related training to promote high employee motivation and morale and commitment to company values and excellence in customer service
• Monitors on‑time performance
• Prepares and submits required reports in a timely manner
• Supervises compliance with Company policies and/or processes by action and speech; discusses any breech of policy and procedure noted with Operations Manager
• Collects and audits employee DVIs
• Evaluates the performance of all direct‑report personnel on a regular basis according to company policy

Skills Required and Physical Demands

• Ability to multitask and pay extreme attention to detail
• Self‑motivated with the ability to prioritize and problem solve
• Knowledge of Microsoft Office Suite with intermediate to advanced Excel skills
• Outstanding interpersonal and communication skills
• Able to lift 25+ pounds, climb stairs, and be on your feet for an extended period
• Additional skills and physical demands may apply

Education and Qualifications

Hard requirements:

• Commercial Driver’s License with Passenger Endorsement
• Must have open availability – flexible schedule

Preferred requirements:

• Minimum of 5+ years of experience in Operations Management with 3 years in transit industry preferred; college education can be substituted for up to 2 years required work experience
• Experience in public or private alternative transportation demand management (TDM)
• Knowledge of DMV policies and procedures

We Offer

Physical Health

• Exceptional Medical, Dental, Vision, and Life Insurance benefits
• Competitive compensation packages
• 401(k) with 4% employer match
• Financial Wellness Tool

Emotional Health

• Employee Assistance Program (EAP)
• PTO for part‑time and full‑time positions
• Paid holidays
• Pet & Legal Insurance

Personal Development

• On‑the‑job training and skills development
• Internal transfer opportunities for career growth

*Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.