Road Mechanic

Jesco Inc; Shrewsbury (MA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits packages

Career development paths

State of the art tools and equipment

Job summary

A leading equipment dealership is seeking qualified candidates for service assignments. Responsibilities include performing repairs, ensuring safety, and maintaining equipment quality. Must have relevant certifications and a valid driver's license. The role demands strong communication skills and technical competency, along with the ability to perform physical tasks required in a repair setting. Overtime may be necessary.

Qualifications

• Must have a valid driver's license – must meet underwriting requirements.
• Ability to stand for long periods of time.
• Must comply with all safety policies.
• Strong written and verbal communication, customer service, and math aptitude are essential.

Responsibilities

• Perform service assignments in a safe, efficient manner.
• Review service orders and inspect equipment for repairs.
• Notify management of safety hazards in shop equipment.
• Review service orders and inspect equipment for repairs or malfunctions.
• Notify management of unsafe shop conditions or equipment inoperability.
• Complete service orders accurately and concisely; use computer when applicable.
• Handle warranty reports consistently and manage parts for return to manufacturer.
• Diagnose causes of equipment malfunctions and obtain final approval for repairs.
• Respond promptly to repair inquiries and perform repairs per standards.

Skills

Written Communication

Technical Communication

Customer Relations

Customer Service

Math Aptitude

Time Management

Manual Dexterity Skills

Ability to stand

Education

Deere Level 1 Certification

Deere Level 2 Certification

Deere Capstone Certification

Tools

Diagnostic equipment

Hydraulic jacks

Pneumatic and hand tools

Welding equipment

Computer pressure gauges

Torque wrenches

Pressure washers

Hydraulic jacks

Diagnostic equipment

Job description

Description

JESCO, a leading John Deere, Wirtgen Group, Ditch Witch and Topcon dealer in New York, New Jersey, Maryland, Delaware, Virginia, and New England region. Family-owned and operated for more than 50 years, we are hiring to grow our award-winning company of over 350 employees.

Why JESCO:

Two things that haven’t changed are our commitment to the customers and communities we serve. Let us show you what makes us the “Down to Earth Equipment People”. We offer comprehensive benefits packages, career development paths, state of the art tools and equipment as well as a great working environment. Start your career as a valued member of the JESCO team.

Responsibilities

• All Service assignments are to be performed in a safe, efficient and capable manner, using the least number of labor hours necessary, while maintaining the highest quality of standards possible
• Individuals must comply with all safety policies, and have the ability to lift and move up to 70 lbs.
• Review service orders and inspect equipment accordingly for additional repairs or malfunctions by test driving or troubleshooting vehicle operation.
• Notify management if shop equipment is not in serviceable condition or constitutes a safety hazard
• Service orders should be completed accurately and concisely, use of computer when applicable
• Warranty reports are to be handled in the same manner, and you must retain, tag and store removed parts properly for return to manufacturer
• Apply technical knowledge to diagnose cause of equipment malfunctions.
• Obtain final approval prior to performing additional repairs.
• Respond to repair inquiries in a prompt manner.
• Perform repairs and maintenance service work requested in accordance with approved quality and efficiency standards. Discard residual or hazardous waste, using the proper disposal methods
• Invest in tools necessary to perform at expected levels and quality
• Always conduct yourself in a professional manner at all times when representing the company
• Apply knowledge and ability to safely utilize all tools and equipment to include:

• “Creeper”Pressure washersTorque wrenchesHydraulic pressureComputer pressure gaugesWelding equipmentPneumatic and hand toolsHydraulic jacksDiagnostic equipment

• Maintain, understand, and be committed to a shared responsibility for the upgrade of technical competence by attending all classes, shop meetings and reading all service bulletins as requested
• Test drive to assure proper operation and complete equipment inspections in accordance with company and governed standards
• Respect and maintain company investment in tools and work area. Keep company assets in a clean and orderly manner and use with proper care to meet safety requirements determined by dealership and government agencies.
• Make yourself available for overtime, understanding that the equipment repair business may call for it form time to time

Requirements

• Deere Level 1, Deere Level 2, Deere Capstone Certification
• Must have valid drivers license – must meet underwriting requirements
• Written Communication
• Technical Communication
• Customer Relations
• Customer Service
• Math Aptitude
• Time Management
• Manual Dexterity Skills
• Ability to stand for long periods of time

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws