RNC Account Manager

Airtron, Inc.; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Inclusive company culture

Opportunity for career growth

Job summary

A leading HVAC company based in Nashville is seeking an RNC Account Manager to build and maintain relationships with builders and ensure client satisfaction. The role requires strong communication skills, sales experience, and the ability to handle multiple requests effectively. Candidates should have at least a high school diploma and a proven track record in sales. The position involves both indoor and outdoor work, with regular travel and adherence to safety protocols.

Qualifications

• 1+ years of sales or related experience required.
• Must be able to communicate effectively in English, both verbally and in writing.
• Valid driver's license required.

Responsibilities

• Act as the main point of contact for builders' needs.
• Build and strengthen client relationships.
• Generate progress reports for leadership.
• Identify upsell and cross-sell opportunities.

Skills

Sales experience

Communication skills

Organizational skills

Customer relationship building

Mechanical aptitude

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

RNC Account Manager page is loaded## RNC Account Managerlocations: Nashville, TNtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-101193**Job Description:****Essential Duties/Responsibilities:*** Acts as the main point of contact for all builder matters, concerns and needs.* Builds and strengthens client relationships to achieve long-term partnerships* Maintains accurate builder records, keeping track of any contract updates and renewals as required* Develops a thorough understanding of our products and service offerings to better upsell and cross-sell to clients* Takes inquiries and requests from builders to address service needs* Stays on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs* Meets regularly with other members of the team to discuss progress and find new ways to improve service to builders* Generates progress reports to give to Sales Manager and leadership* Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly* Keeps management informed on competitive positions and action as well provide feedback on competitive positioning* Keeps Senior Management informed of activities and progress toward established sales goals & objectives* Completes required reports and related documents promptly and accurately. Ensure the accuracy of all reports and accounting records* Continually searches for ways to improve results and effectiveness.* Follows all company policies and procedures, including but not limited to safety* Other duties as assigned**Minimum Requirements:*** 1+ years of sales or related experience* High school diploma or GED* Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)* Must be able to communicate in English effectively, both verbally and in writing* Excellent verbal and written communication skills* Valid driver's license required* Ability to work overtime with little notice; weekend hours may occasionally be required.**Preferred Qualifications:*** 3-5 years of sales experience within a construction/HVAC or home services environment* Proven track record of meeting or exceeding sales targets and receiving positive feedback**Additional Knowledge, Skills and Abilities:*** Consultative and collaborative selling approach* Ability to follow through on commitments to customers, internal and external* Must be organized and able to coordinate a large volume of requests* Proactive mindset* Mechanical aptitude* Strong organizational skills, attention to detail and the ability to multi-task* Ability to work independently and as part of a team* Strong work ethic and ability to demonstrate consistent and effective leadership behaviors* Capable of making good judgments/decisions.* Willingness to learn and be a part of a team* Positive attitude and a team player* Ability to build positive relationships with customers, both internal and external* Willingness and ability to work collaboratively with all levels of the organization.* Safety mindset and acceptance of a safety culture* Related experience may be substituted for education**Working Conditions:*** Partial time spent in an open office environment* May be exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odors* Fast-paced environment* Travel by vehicle to and from work locations* Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE**Physical Requirements:*** Must be able to lift/move up to 20 pounds frequently* Frequently performs tasks requiring bending at the waist, kneeling or crouching* Must be able to drive and operate a motorized passenger vehicle or forklift* Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves and safety toe, construction-grade work boots* Must be able to adhere to long periods of standing, walking or sitting* Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other equipment safely.* With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception* Ability to express or exchange ideas by means of the spoken word to impart oral information to others* Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad* Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and toolsAirtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Airtron is looking for new team members to join us! We are more than just a heating and air conditioning installer and service provider, we are a family of hard-working, dedicated, and happy technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives, and more. Being an Airtron team member is rewarding and exciting, and every day we get to see our customers smile. We have earned our reputation for excellence. We are proud to work at Airtron, whether it’s in Ohio, Texas, Indiana, Maryland, North Carolina, or Tennessee.