RN / WEO plus 2 weekdays / Ambulatory Virtual Nursing

Emory Healthcare; Atlanta (GA); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive health benefits starting

Student loan repayment assistance

Family-focused benefits

Wellness incentives

Ongoing mentorship and leadership

And more

Job summary

Emory Healthcare seeks a Telehealth Registered Nurse to provide high-quality remote patient care via telehealth platforms, triage, and care planning. You will collaborate with providers, document in the EMR, and support referrals while upholding HIPAA and clinical guidelines.

Training onsite in Atlanta, with flexible scheduling to cover weekends/evenings. This role emphasizes patient education, safety, and coordination across Emory services, plus opportunities for telehealth competency

Qualifications

• Graduate of an accredited BSN with an active RN license (eNLC).
• Minimum 12 months of nursing experience or a re-entry program.
• ADN graduate with at least 2 years of recent nursing experience.

Responsibilities

• Conduct remote patient assessments and triage via telehealth.
• Develop individualized care plans with patients and providers.
• Apply clinical protocols within EMR to determine disposition.
• Schedule patients for appropriate care levels based on triage.
• Assist with prescription management and referrals to Emory services.

Skills

Critical thinking

Telephone triage

EMR & e-prescribing

MS Office

Interpersonal skills

Multi-tasking

Education

BSN degree

RN license (multi-state eNLC)

ADN + 2 years experience

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.

We Provide

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more

Please Note

• Training will be held onsite in Atlanta for 6+ weeks.
• A multistate nursing license is required for this Telehealth role.
• Schedule is WEO (Saturday & Sunday) plus 2 days during the week working evenings 12pm-10:30pm.

Department Overview

Nurses in the Telehealth Nursing department demonstrate strong competency in using various telecommunication technologies to provide direct virtual nursing care. Telehealth Nursing RNs triage, prioritize patient needs, collaborate with patients to develop care plans, direct them to the appropriate level of care, and provide referrals to Emory services and other resources to ensure a comprehensive care experience. Telehealth Nursing LPNs assist patients with prescription management across specialties.

Description

The Virtual/Telehealth Registered Nurse (RN) is responsible for providing high-quality patient care using virtual platforms. The RN utilizes their clinical expertise, critical thinking, and evidence-based practices to assess, triage, and support patients remotely. The role requires proficiency in telecommunication technologies, the ability to apply clinical algorithms and protocols, and a strong understanding of patient populations and virtual care workflows.

Key Responsibilities

Patient Care & Telehealth Services 1. Conduct remote patient assessments, triage, crisis intervention, and education via telephone, video, chat, and other digital platforms. 2. Develop individualized care plans in collaboration with patients and providers. 3. Apply clinical algorithms and protocols within the Electronic Medical Record (EMR) to determine appropriate patient disposition. 4. Schedule patients with the appropriate level of care based on triage findings. 5. Assist with prescription management, referrals, and connecting patients to Emory services and external resources.

Communication & Collaboration

1. Serve as a liaison between patients, providers, and the healthcare team. 2. Resolve medication and pharmacy-related issues in coordination with provider orders. 3. Educate patients on their care plans and promote optimal health outcomes. 4. De-escalate calls to ensure reasonable and effective resolutions for all parties involved.

Documentation & Compliance

1. Accurately document patient interactions, assessments, and interventions in the EMR. 2. Maintain confidentiality and adhere to HIPAA regulations. 3. Identify and report patient safety and quality concerns. 4. Ensure compliance with the ANA Code of Ethics for Nurses and institutional policies.

Professional Development & Training

1. Participate in ongoing competency training and skill development for telehealth nursing. 2. Train, orient, and mentor new team members, students, and staff as needed. 3. Stay informed through TEAMS, emails, and other internal communications regarding policy updates and system changes.

Administrative & Operational Support

1. Attend staff meetings, huddles, and other organizational meetings as required. 2. Support clinical and administrative telehealth operations across various practice settings. 3. Work a flexible schedule, including weekends and holidays, to meet business needs.

Minimum Qualifications

Education / Experience: 1. *Graduate of an accredited prelicensure Bachelor of Science in Nursing (BSN), AND - 12 months of recent nursing experience within the past five years, OR - Recent completion of a re-entry nursing program. OR, 2. Graduate of an accredited prelicensure Associate Degree in Nursing (ADN) with a minimum of 2 years of recent nursing experience within the past five years

Exceptions: 1. *Current LPNs employed within the Emory Healthcare (EHC) system who have completed an accredited RN program and obtain RN licensure are eligible to transition into this role while completing the RN Resident Program. 2. Emory LPNs enrolled in an Emory ADN program as of 3/30/2025 must sign an obligation agreement to complete an ADN-to-BSN program within two years of entering the RN Clinician role.

License: Valid, active, unencumbered Compact/multistate RN license (eNLC) required within 60 days of hire.

Certifications: BLS certification required.

PLAN: 1. Must meet all Clinical Nurse Employee Commitments.

Required Skills & Competencies

1. Strong critical thinking and data synthesis skills. 2. Proficiency in telephone triage, assessment, and communication. 3. Ability to multi-task in a fast-paced virtual environment with attention to detail. 4. Knowledge of electronic medical records (EMR) and e-prescribing. 5. Familiarity with Microsoft Word, Excel, PowerPoint, and Outlook. 6. Strong interpersonal skills, including cultural competence and ethical decision‑making.

Work From Home (WFH) Requirements 1. Compliance with Emory's Work From Home Agreement. 2. High-speed broadband and reliable internet connection. 3. Private and confidential workspace at home.

Preferred Qualifications

Education: MSN or DNP

PHYSICAL REQUIREMENTS

(Medium-Heavy) 36-75 lbs, 0-33% of the work day (occasionally); 20-35 lbs, 34-66% of the workday; (frequently); 10-20 lbs, 67-100% of the workday (constantly); Lifting 75 lbs max; Carrying of objects up to 35 lbs; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS

Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request.