Sagility combines industry‑leading technology and transformation‑driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Job Title
RN Utilization Management Reviewer
Responsibilities
- Conduct timely clinical decision review for services requiring prior authorization in a variety of clinical areas, including surgical procedures, Medicare Part B medications, LTSS, and Home Health.
- Apply established criteria (e.g., InterQual) and employ clinical expertise to interpret criteria to determine medical necessity.
- Communicate results of reviews verbally, in the medical record, and through written notification to primary care team, specialty providers, vendors, and members in adherence with regulatory and contractual requirements.
- Provide decision‑making guidance to clinical teams on service planning as needed.
- Work closely with clinicians, medical staff, and peer reviewers to facilitate escalated reviews in accordance with SOPs.
- Ensure accurate documentation of clinical decisions and work with UM Manager to ensure consistency in applying policy.
- Collaborate with UM Manager and other clinical leadership to ensure departmental and organizational policies and procedures as well as regulatory and contractual requirements are met.
- Maintain knowledge of CMS, state, and NCQA regulatory requirements.
- Perform additional duties as requested by supervisor.
Qualifications
- RN – Associate’s Degree required; Bachelor’s Degree preferred.
- Valid, current license issued by the Massachusetts Board of Registration in Nursing.
- 1 to 2 years of Utilization Management experience.
- 2 or more years working in a clinical setting.
- Certified Case Manager (CCM) a plus.
- Desired: 2+ years of Home Health Care experience; 2+ years working in a Medicare Advantage health plan.
- Must have knowledge of the Utilization Management process and ability to work independently.
- Must be able to complete assigned work in a timely and accurate manner.
Desired Knowledge, Skills & Abilities
- Apply predetermined criteria (e.g., Medical Necessity Guidelines, InterQual) to service decision requests to assess medical necessity.
- Flexibility and understanding of individualized care plans.
- Ability to influence decision making.
- Strong collaboration, negotiation, and strong interpersonal, verbal, and written communication skills.
- Comfort working in a team‑based environment.
- Knowledge of Medicare and Massachusetts health services and benefits.
Salary & Hours
Hourly: $35.00 - $40.00 (pending experience)
Hours: Monday through Friday, 9:00 AM to 5:30 PM Eastern Time; may require weekends.
Location: Fully remote work at home role. Secure, private area with hardwired internet connection speeds greater than 5MB upload and 10MB download required.
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short‑Term and Long‑Term Disability
- Flexible Spending Account
- Life Assistance Program
- 401(k) with employer contribution
- PTO and Sick Time
- Tuition Reimbursement
An Equal Opportunity Employer/Vet/Disability.