RN Triage - Central Triage

NorthShore University HealthSystem; Warrenville (IL); In loco; USD 48.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Premium pay

Career development

Medical, dental, vision

Tuition reimbursement

Free parking

Wellness plan

HSA options

Company retirement match

Paid time off

Holiday pay

Community involvement

Descrizione del lavoro

Endeavor Health in Warrenville, IL is seeking a Registered Nurse - Central Triage for an on-site, full-time role (36 hours/week). You will perform telephone triage, assess callers, and guide clinical decisions with acute and preventive interventions.

The ideal candidate holds an Illinois RN license, demonstrates strong communication, and can multitask under pressure. Scheduling is Mon–Fri 8:00 AM–4:30 PM; after one year, remote options may be possible if metrics are met.

Competenze

• Current Illinois RN licensure.
• Operational knowledge of physician practice.
• Exceptional interpersonal and communication skills.
• Professional telephone etiquette.
• Team player.
• Self-starter able to handle high stress and tough patient situations.
• Excellent time management skills.
• Basic keyboard, computer and internet skills.
• 35 WPM typing proficiency.
• Ability to talk on the phone and type simultaneously.

Mansioni

• Assess caller needs through active listening and clinical assessment.
• Manage patients' immediate and ongoing needs with acute and preventive interventions.
• Provide high-quality customer service and maintain documentation.

Conoscenze

Active listening

Clinical assessment

Telephone etiquette

Interpersonal communication

Team player

Self-starter

Time management

Keyboard skills

Typing (35 WPM)

Multitasking

Formazione

Illinois RN license

Descrizione del lavoro

Hourly Pay Range:

$35.15 - $54.48 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Endeavor Health is currently conducting a comprehensive review of our compensation structure. The new minimum for this role will be adjusted to $35.15 base pay hourly rate beginning with the second paycheck in October.

Position Highlights:

• Position: Registered Nurse -Central Triage
• Location: Corporate Center 4201 Winfield Road, Warrenville
• Full Time: 36 hours/ week
• Hours: Monday - Friday 8:00 AM - 4:30 PM.

What you will do:

The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities. Actively manage patients' immediate and ongoing needs with attention to acute and preventative intervention.

NOTE: MUST LIVE IN ILLINOIS AS THIS ROLE IS ON-SITE. and after a minimum of one year employment, RN's in this role may have the opportunity to work from home/remoteif all quality and productivity metricsare met and maintained.

What you will need:

• Current Illinois RN licensure
• Operational knowledge of physician practice.
• Exceptional interpersonal and communication skills (verbal and written).
• Possesses professional telephone etiquette skills.
• Must be a team player.
• Must be a self-starter, able to handle frequent periods of high stress and difficult patient situations.
• Must possess excellent time management skills.
• Must possess basic keyboard, computer and internet skills.
• 35 WPM typing proficiency.
• Ability to talk on the phone and type simultaneously.

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.