Registered Nurse (RN) - Triage

Cherry Health (Cherry Street Services) DBA; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Loan repayment through NHSC

Medical, Dental and Vision Insurance

Generous Paid Time Off

Paid holidays

403(b) Retirement Savings Plan

529 Savings Plans

Pet Insurance

Employee Assistance Program

Job summary

Cherry Health (Cherry Street Services) DBA is seeking a clinical nurse to provide patient assessments and education telephonically. The ideal candidate will have at least one year of professional clinical nursing experience, preferably in family practice.

We offer comprehensive benefits including medical, dental, and vision insurance, generous paid time off, and loan repayment options through federal programs.

Join us in providing quality healthcare while adhering to compliance standards and ensuring patient satisfaction.

Qualifications

• One-year professional clinical nursing experience required.
• Family practice experience preferred.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Complete patient assessments and education.
• Utilize knowledge to advise patients and parents.
• Document nursing actions in medical records.
• Participate in quality assurance programs.

Skills

Basic Life Support / CPR training

Effective communication

Ability to work independently

Working knowledge of computers

Ability to meet tight deadlines

Education

High School / Equivalent

Post-High School / Specialized Training

Associate Degree

Bachelor Degree

Registered Nurse in Michigan

Tools

Microsoft Office applications

Desktop or laptop computer

Telephone with voicemail

Job description

Responsibilities and Duties

• Complete patient assessment, education and, as appropriate, patient scheduling telephonically.
• Utilize knowledge in conjunction with approved protocols and standards to advise patients and parents.
• Ensure call-backs are made as appropriate.
• Document nursing action in medical records utilizing defined standard.
• Participate in the quality assurance program for Contact Center.
• Meet personal/team qualitative and quantitative targets for Contact Center.
• May be required to translate other languages if applicable.
• Understand and adhere to CSHS’s compliance standards as they appear in Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Keep abreast of all pertinent federal, state and CSHS’s regulations, laws, and policies as they presently exist and as they change or are modified.
• Apply strong critical thinking and decision‑making abilities to quickly assess and prioritize patient needs.

Skills, Knowledge, and Abilities

• Basic Life Support / CPR training according to requirements of license and/or certification.
• Effective communication and interpersonal skills.
• Ability to work independently and maintain self‑direction.
• Working knowledge of computers and their applications preferred.
• Ability to work effectively and efficiently under tight deadlines and high volumes.

Competencies

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning

Equipment and Technology

• Desktop or laptop computer
• Telephone with voicemail in Contact Center environment
• Networked copier/printer/fax
• Microsoft Office applications (Mail, Word, Excel, PowerPoint, etc.)

Education and Licenses

Required: High School / Equivalent. Preferable: Post‑High School / Specialized Training, Associate Degree, Bachelor Degree, Master Degree, Certification or License, or other qualifications such as Registered Nurse in the State of Michigan.

Experience Required

One-year professional clinical nursing experience; family practice experience preferred. An equivalent combination of education and experience may be considered.

Benefits

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles.
• Medical, Dental and Vision Insurance for you and your family.
• Generous Paid Time Off benefit - 4 weeks per year for full time.
• Paid holidays - 8 full day paid holidays (including Black Friday) and 2 half day paid holidays.
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% MET and MESP.
• 529 Savings Plans.
• Pet Insurance.
• Employee Assistance Program.

Equal Employment Opportunity Statement

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.