RN Team Leader Ambulatory Care - Surgical Clinic

Whatsupstateny; New York (NY); On-site; USD 59,000 - 89,000; Full time

Job summary

Bassett Healthcare Network seeks an RN Team Leader ambulatory care to provide unit-level leadership and coordinate daily clinical workflows. You will ensure quality patient care and support staff performance and regulatory compliance.

We value nursing education, continuous development, and collaboration with Nursing Supervisors to improve efficiency and patient experience. Strong communication and problem-solving are essential in this role.

Qualifications

• 2 year / Associate Degree in Nursing, required.
• Vocational / Technical Diploma in Nursing, required.
• 4 year / Bachelor's Degree in Nursing, preferred.
• Minimum of 2 years nursing experience, required.
• 1 year of nursing in an ambulatory care setting, preferred.
• Leadership experience, preferred.
• NYS licensure as Registered Nurse, required.
• BLS certification within 6 months from hire date.
• ACLS certification within 6 months from hire date.

Responsibilities

• Provide unit-level leadership and oversight to nursing staff.
• Coordinate daily clinical workflows and patient care activities.
• Assist in orientation, training and documentation of new staff.
• Ensure staff meets continuing education requirements.
• Assist in performance improvement and risk management activities.
• Attend staff and provider meetings and present items as needed.
• Assign duties, set schedules and arrange coverage with supervisors.
• Monitor staffing, PTO, and overtime in collaboration with leadership.
• Support UKG management and timekeeping processes.
• Maintain patient confidentiality and privacy compliance.
• Oversee credentialing and required documentation for staff.

Skills

Clinical Skills

Multi-Tasking

Attention to Detail

Advocacy

Adaptability

Education

Associate Degree in Nursing

Vocational / Technical Diploma in Nursing

Bachelor's Degree in Nursing (preferred)

Job description

The best thing about this role

Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

What you’ll do

Under the direction of the Clinical Nurse Supervisor, Operational Manager, and Medical Director/Chief; The RN Team Leader provides unit-level leadership and oversight to nursing staff ensuring quality patient care. The RN Team Leader supports staff performance, regulatory compliance, patient safety, staff development, unit operations, and adherence to policies and procedures. The RN Team Leader is responsible for coordinating daily clinical workflows, and assisting in the development of systems that maximize patient experience and provider efficiency.

Essential Job Functions

• Works with the Supervisor/Manager to assure the appropriate application of the nursing process.
• Assists in the orientation, training and documentation of new clinical staff.
• Works directly with the Nursing Supervisor to assess and meet continuing education needs and requirements for self and nursing staff.
• As necessary, functions in a staff nurse capacity as needed to ensure quality patient care and safety, as observed by supervisor.
• Works directly with Nurse Supervisor and / or the Clinic Operations Manager to implement Performance Improvement and Risk management activities and practices.
• Attends divisional staff and provider meetings with the exception of scheduled time off, presents agenda items as requested by supervisor.
• As delegated, makes clinical assignments, monitors performance, sets work schedules and arranges coverage
• Responsible for the daily assignment for all nursing personnel, drafts work schedules, arranges coverage as measured by Nursing Supervisor, staff and provider feedback.
• In collaboration with the Nurse Supervisor and / or the Clinic Operations Manager, assists with UKG management; monitoring punches, overtime, PTO and sick time.
• Provides insight as it relates to approving/denying requested time off to align with staffing demand/schedules.
• Monitors workload, adhering to Staffing to Variable Demand guidelines (Policy #: HR-NC-BHN-018) as observed by manager/supervisor.
• Independently solves staffing problems, keeps manager/supervisor informed of situations beyond his/her resources, as observed by manager/supervisor.
• Provides feedback on performance evaluations of clinic RN’s, LPN’s, MA’s and MOA’s based on information provided by peers, providers, and clinic manager/supervisor. Provides input for evaluations as requested on time with 100% compliance, as reviewed by manager/supervisor.
• Assists with interviewing candidates for open nursing positions.
• Assists in the development of proposals for improved efficiency, productivity or expansion of nursing services, offers workable suggestions with follow through, as observed by manager/supervisor.
• Assists in the development of effective interdepartmental working relationships, to ensure smooth, efficient patient care systems.
• Sets an example in work performance and team building attitudes, concern for patients and support of clinicians by maintaining a positive interpersonal attitude and demeanor, as observed by manager/supervisor.
• Acts as a first contact for patient complaints as they relate to clinical issues and problem solves within the delegated authority provided.
• Works with Nurse Supervisor to assure compliance with all outside accrediting and regulatory agency codes and standards, as observed by manager/supervisor.
• Maintains unit logs and tracers ensuring documentation meets organizational, accreditation, and quality requirements.
• Supports staff in maintaining unit tracers, addressing gaps through education and process improvement.
• Provides recommendations about the utilization of property and supplies to minimize waste while maintaining quality.
• Assists manager/supervisor in the regular review of purchasing practices of clinic supplies.
• Regularly assesses the par level of supplies in use to assure supply availability as observed by supervisor.
• Maintains communication with warehouse staff and assists with specialty purchases for applicable orders.
• Serves as a staff resource to the clinic manager/supervisor, providers and other department members for problem solving and information gathering.
• Consistently ensures that patient information remains private and confidential, by identifying privacy issues and sets policies to ensure the protection of patient information, as observed by manager/supervisor.
• Provides input to the Nurse Supervisor regarding potential issues surrounding Nursing Policy and Procedure.
• Disseminates nursing perspective and information to Nurse Supervisor, providers and other department members as needed for problem solving.
• Maintains current licensure, certifications, and competencies.
• Oversees required unit credentialing according to departmental policy by providing documented evidence of completion to Supervisor.
• Helps to coordinate the completion and submission of required documentation for self and staff.
• Assists the supervisor with obtaining evidence of completion for the previous calendar year to ensure staff proficiency in alignment with organizational standards.
• Performs and documents Point of Care (POC) testing and quality control in accordance with established laboratory policies and procedure as observed by supervisor and POC staff.
• Maintains and documents testing reagents/supplies and equipment according to established laboratory procedures as observed by supervisor and POC staff.
• Responsible for medication ordering and management to maintain appropriate inventory levels and support safe, uninterrupted patient care.
• Submits and tracks IT, maintenance, biomedical, and print shop requests to support unit operations and workflow efficiency.
• Coordinates/Implements training on new equipment, services, and supplies.
• Assist with staff absence tracking and call ins, as requested by the supervisor.
• Serves as designated on-site staff for clinic closure, ensuring proper shut down procedures and security.
• Assists in addressing medication temperature excursions to maintain medication safety and regulatory compliance.
• Performs other duties as requested and observed by supervisor or manager.
• Assist with huddles as directed by supervisor.
• RN Team Leader Ambulatory Care Certification Requirements: http://bhn.bassett.org/mib/hr/Documents/Certification%20Requirements%20-%20RN%20TL%20-%20Amb%20Care.pdf

What we need from you

Education:

• 2 year / Associate Degree in Nursing, required or...
• Vocational / Technical Diploma Professional Nursing Program, required
• 4 year / Bachelor's Degree in Nursing, preferred

All RN’s hired and do not currently hold a BSN will be expected to demonstrate enrollment in a bachelor’s prepared nursing program within 4 years of hire. BSN must be completed within 10 years. RN’s licensed on or before 12/19/17 are/remain exempt from this requirement.

Experience:

• Minimum of 2 years nursing experience, required
• 1 year of nursing in an ambulatory care setting, preferred
• Leadership experience, preferred

License/ Certification:

• NYS licensure as Registered Nurse, required
• BLS certification will be required within 6 months from hire date
• Current ACLS certification as required by clinical area (required within 6 months)

Skills:

• Clinical Skills
• Multi-Tasking
• Attention to Detail
• Advocacy
• Adaptability

Physical Requirements:

• Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
• Occasional balancing, climbing, crouching, kneeling, lifting, pulling, pushing, reaching
• Frequent fit testing
• Constant typing/clerical/dexterity, grasping, hearing, repetitive motion, seeing/monitor/computer use, standing, stooping, talking, visual acuity (color, depth, perception), walking

Hazards:

• Occasional radiation/radiant energy
• Frequent bodily fluids/bloodborne exposure

Working Conditions:

• Occasional noise, vibration, wet and/or humid, dust, fumes, gases, mists
• Frequent odors

Travel:

• Occasional Travel - The job may require travel from time- to-time, but not on a regular basis

Pay Transparency

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.

Pay Range Minimum: USD $43.07/Hr.

Pay Range Maximum: USD $64.60/Hr.

We love the difference people bring

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

Total Rewards

Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:

• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match
• And more!

Specific benefit offerings may vary by location and/or position.