RN, Senior LTSS Service Care Manager

Superior HealthPlan; Edinburg (TX); Ibrido; USD 50.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401K

Stock purchase plans

Tuition reimbursement

Paid time off + holidays

Flexible work arrangements

Descrizione del lavoro

Centene is seeking a hybrid RN Care Manager to coordinate care for complex/high-acuity members in the Hidalgo County area, including home visits and LTSS coordination. You will develop personalized care plans, educate families, and collaborate with care teams to ensure high-quality, cost-effective services.

The role supports a Monday–Friday schedule, with mileage reimbursement for visits, and requires RN licensure with 4–6 years of clinical nursing experience.

Competenze

• Requires Graduate from an Accredited School of Nursing and 4–6 years of related clinical nursing experience.
• RN licensure and/or NP licensure current in state.
• RUG certification must be obtained within 90 days of hire.

Mansioni

• Evaluates the service needs of the most complex or high risk/high acuity members and recommends a plan for the best outcome.
• Develops and continuously assesses long-term care/service plans with care management teams.
• Coordinates between members/families and care providers to ensure person-centered care.
• Monitors and revises care plans to meet goals and changes in condition.
• Reviews referrals and intake data to inform care plans.

Conoscenze

Clinical documentation

Problem-solving

Communication

Attention to detail

Organization/time management

Formazione

Graduate from Accredited School of Nursing

BSN preferred

Descrizione del lavoro

Position Purpose:

Performs care management duties to assess and coordinate all aspects of medical and supporting services across the continuum of care for complex/high acuity populations with primary medical/physical health needs to promote quality, cost effective care. Develops a personalized care plan / service plan for long-term care members, addresses issues, and educates members and their families/caregivers on services and benefit options available to receive appropriate high-quality care.

Key Details:

This is a hybrid RN Care Manager position that supports Duals AIP adult members with complex medical needs. Requires home visits to conduct the clinical health assessments with members and offers the flexibility and autonomy to coordinate LTSS needs and self-schedule member visits from your home office.

Schedule: Monday–Friday, 8:00 AM–5:00 PM CST. No on-call duties, evenings, weekends, or holidays.

Hidalgo, TX Service Delivery Area: Service Delivery Area:

Hidalgo County, TX around Edinburg, TX, McAllen, TX, Mission, TX or Pharr, TX; Mileage is reimbursed for member visits.

• Evaluates the service needs of the most complex or high risk/high acuity members and recommends a plan for the best outcome
• Develops and continuously assesses ongoing long-term care plans / service plans and collaborates with care management team to identify providers, specialists, and/or community resources needed to address member's needs
• Coordinates and manages as appropriate between the member and/or family/caregivers and the care provider team to ensure members are receiving adequate and appropriate person-centered care or services
• Monitors care plans / service plans and/or member status, change in condition, and progress towards care plan / service plan goals; collaborate with member, caregivers, and appropriate providers to revise or update care plan / service plan as necessary to meet the member's goals / needs
• Monitors member status for complications and clinical symptoms or other status changes, including assessment needs for potential entry into a higher level of care and/or waiver eligibility, as applicable
• Reviews member data to identify trends and improve operating performance and quality care in accordance with state and federal regulations
• Reviews referrals information and intake assessments to develop appropriate care plans / service plans
• Collaborates with healthcare providers as appropriate to facilitate member services and/or treatments and determine a revised care plan for member if needed
• Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and clinical guidelines
• Provides and/or facilitates education to long-term care members and their families/caregivers on disease processes, resolving care gaps, healthcare provider instructions, care options, referrals, and healthcare benefits
• Acts as liaison and member advocate between the member/family, physician, and facilities/agencies
• Educates on and coordinates community resources. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (e.g., meals, employment, housing, foster care, transportation, activities for daily living)
• May perform home and/or other site visits (e.g., once a month or more), such as to assess member needs and collaborate with resources, as required
• Partners with leadership team to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
• May precept clinical new hires by fostering and building core skills, coaching and facilitating their growth, and guiding through the onboarding process to upskill readiness
• May provide guidance and support to clinical new hires/preceptees in navigating within a Managed Care Organization (MCO) and provides coaching and shadowing opportunities to bridge gap between classroom training and field practice
• May engage and assist New Hire/Preceptee during onboarding journey including responsibility for completing competency check points ensuring readiness for Service Coordination success
• Engages in a collaborative and ongoing process with People Leaders and cross functional teams to measure and monitor readiness
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience:

Requires Graduate from an Accredited School of Nursing and 4–6 years of related clinical nursing experience. Bachelor's degree in nursing (BSN) is preferred.

Preferred Experience

• 7+ years of clinical RN Case Management or Care Coordination with adult members in Assisted Living, Home Health, Hospice, Long-Term Care, Skilled Nursing facilities is preferred
• Strong clinical documentation, problem-solving, communication, attention to detail, organization/time management skills, and works well under quick TAT times and deadlines are required.
• Ability to adapt to changing business needs with openness, flexibility, and professionalism.

License/Certification

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required or NP - Nurse Practitioner - Current State's Nurse Licensure
• For Superior: Resource Utilization Group (RUG) certification must be obtained within 90 days of hire is required

Pay Range: $36.21 - $65.09 per hour

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day.

Centene offers a comprehensive benefits package including:

• competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
• Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.
• Total compensation may also include additional forms of incentives.
• Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act